Phone Support Specialist
2 weeks ago
NTT Data is seeking a highly skilled Phone Support Specialist to join our team. In this role, you will provide exceptional customer service to policyholders, beneficiaries, agents, and internal customers.
Key Responsibilities:- Respond to customer inquiries and resolve issues via phone, ensuring timely and effective resolution.
- Educate customers on insurance policies and services, addressing questions and concerns in a professional manner.
- Maintain accurate records of customer interactions, ensuring compliance with industry standards.
- Collaborate with management and team members to address service issues and concerns, driving continuous improvement in customer satisfaction.
Requirements:
- At least 1 year of experience in a professional/office environment, requiring regular scheduled shifts.
- Proficient computer skills using Windows PC applications, including keyboard navigation and software tool learning.
- 6+ months of experience in roles demanding attention to detail, accuracy, and accountability for work product.
- Effective communication skills in a professional setting, both written and oral.
- A minimum education level of high school diploma or GED is preferred.
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Phone Support Specialist
1 week ago
Manila, National Capital Region, Philippines Trabaho Hanap PH Full timeJob OverviewWe are seeking a skilled Phone Support Specialist to join our team. As a Phone Support Specialist, you will provide technical assistance and support to customers via phone, resolving issues and answering questions in a prompt and professional manner.Duties and Responsibilities:Provide technical support and guidance to customers via...
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Phone Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Lucid Strategy Full timeAbout Us:Lucid Strategy is a forward-thinking organization dedicated to delivering cutting-edge solutions that propel businesses forward. We're committed to excellence and strive to create value through strategic partnerships.Job Overview:We're on the hunt for a skilled Phone Support Specialist to join our team as a Virtual Assistant. Your role will involve...
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Phone Support Specialist
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Phone Support Specialist
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Manila, National Capital Region, Philippines CarParts (Philippines) Inc. Full timeCome and be part of a dynamic team at CarParts.com as a Phone Support Specialist. We're seeking a highly skilled and knowledgeable individual who can provide excellent customer service to our clients via phone. As a key member of our sales and customer support team, you will be responsible for delivering a positive and empathetic experience to our...
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Phone Support Specialist
3 days ago
Manila, National Capital Region, Philippines Caldwell Communications Full timeAt Caldwell Communications, we offer a comprehensive benefits package that includes a competitive salary, 13th month pay, HMO with three free beneficiaries, and more. As a Phone Support Specialist, you'll be responsible for answering customer inquiries and resolving issues in a timely manner.Job RequirementsHigh school graduate or college degree (no...
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Phone Support Specialist
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Manila, National Capital Region, Philippines Neksjob Corporation Full timeWe are seeking a Phone Support Specialist to join our team at Neksjob Corporation. As a critical member of our support staff, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.About the JobThis is an excellent opportunity for someone who is passionate about delivering outstanding customer...
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Technical Support Specialist
10 hours ago
Manila, National Capital Region, Philippines Support Services Group Full timeWe're looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Providing technical assistance to customers on various products and services.Diagnosing and resolving technical issues in a timely and efficient...
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Phone Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Sun Life Financial Full timeWe're seeking a highly skilled and dedicated Phone Support Specialist - Client Care to join our team. In this role, you will be responsible for providing exceptional customer service to our clients via phone.About the Position:This position is part of our Client Care team, which is responsible for answering all types of shared services telephone inquiries...
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Phone Support Agents
1 week ago
Manila, National Capital Region, Philippines iCrescendo Inc. Full timeAbout Our JobWe are looking for talented Phone Support Agents to join our Dayshift team at iCrescendo Inc. As a Phone Support Agent, you will play a vital role in delivering exceptional customer experiences to our clients.Responsibilities:Provide top-notch support to clients via phone callsTackle client concerns and resolve issues efficientlyCollaborate with...
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Phone Support Specialist
7 days ago
Manila, National Capital Region, Philippines Pilipinas Teleserv Inc. Full timeJob SummaryPilipinas Teleserv Inc. is hiring an Account Management Representative to handle customer interactions via phone, email, and chat. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer experiences.Main Responsibilities:Manage and maintain customer accounts and recordsCollaborate with...
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Bilingual Phone Support Specialist
2 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout Our ClientTASQ Staffing Solutions is a renowned staffing agency, partnering with top organizations to deliver exceptional talent. We seek a skilled TSR Bilingual to join our dedicated team, focused on delivering top-notch customer support.Job Description and RequirementsPerform routine tasks, such as answering customer inquiries, resolving issues, and...
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Phone Support Professional
6 days ago
Manila, National Capital Region, Philippines RSD Human Resource Management Consultancy Full timeAbout the RoleThis is an exciting opportunity for a Phone Support Professional to join our team at RSD Human Resource Management Consultancy. As a key member of our customer service team, you will be responsible for assisting customers with their inquiries via calls, chat, and emails.Key ResponsibilitiesProvide timely and effective solutions to customer...
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Phone Support Professional
1 week ago
Manila, National Capital Region, Philippines NTT Data Full time**Customer Service Role**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Collections Associate. As a key member of our team, you will be responsible for providing top-notch phone service to our customers.**Responsibilities:**Provide exceptional phone service to policyholders, beneficiaries, agents, and...
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IT Support Specialist
5 days ago
Manila, National Capital Region, Philippines TeleTech Holdings, Inc. Full timeJob Description - IT Support SpecialistA key role in our organization is the IT Support Specialist. As a member of our team, you will be responsible for providing technical assistance to our customers via phone, email, and other communication channels.You will work closely with our customers to understand their technical issues and provide solutions or...
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Phone Support Agent
2 weeks ago
Manila, National Capital Region, Philippines Helloconnect Full timeJob OverviewAs a member of our customer care team, you will play a vital role in ensuring that customers have an excellent experience with HelloConnect.Your primary responsibilities will include:Engaging with customers via phone, email, or chat to resolve their queries and concerns.Sharing information about HelloFresh products and services to...
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IT Support Specialist
2 days ago
Manila, National Capital Region, Philippines HR Primo Management Services Full time**Job Overview:** HR Primo Management Services is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for maintaining and improving the organization's IT systems and infrastructure. Key Responsibilities:Maintain and troubleshoot operating systems, security tools, applications,...
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IT Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines TGI Full timeJob Description:We are seeking a skilled IT Support Specialist to join our team at Trends Group Inc. in Palawan, Philippines.The successful candidate will be responsible for providing technical support to clients via phone, email, and onsite visits. Key responsibilities include troubleshooting hardware, software, and connectivity issues, as well as...
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Phone and Tablet Sales Specialist
7 days ago
Manila, National Capital Region, Philippines Comworks, Inc. Full timeAbout Comworks, Inc.: We are a leading information communications technology company that provides innovative solutions for corporate, home, SME, and consumer markets.Job Description: As a Sales Specialist, you will be responsible for selling our Multi-brand Mobile phones, Tablets, and Accessories across various channels.Key Responsibilities:Sell our...
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Mortgage Support Specialist
3 days ago
Manila, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full timeMortgage Support SpecialistGalilee Business Support Services (GBSS) is seeking a Mortgage Support Specialist to join our team. As a Mortgage Consultant, you will be at the forefront of our origination activity, playing a pivotal role in ensuring that loan applications are accurately packaged and contain all necessary documentation.Key...
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Technical Support Associate
2 weeks ago
Manila, National Capital Region, Philippines Prime@Technology Specialist Inc. Full timeJob DescriptionThe Technical Support Associate provides exceptional customer service to resolve technical issues and answer customer inquiries in a timely and professional manner.Main ResponsibilitiesRespond to Customer Inquiries: Answer phone calls, respond to emails, and chat with customers to resolve technical issues and provide product...