Phone Support Specialist

5 days ago


Manila, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full time

About Us

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Orbit Teleservices Pasig-Ortigas is a leading provider of customer service solutions. We are dedicated to delivering exceptional results to our clients while fostering a positive and inclusive work environment for our employees.

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Job Summary

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We are looking for a skilled and enthusiastic Sales and Customer Interaction Associate to join our team. In this role, you will be responsible for interacting with customers, resolving issues, and maintaining accurate records of customer interactions and transactions.

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Key Responsibilities

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  • Assist customers with inquiries, account information, and transaction processing via phone or email">
  • Resolve issues by following standard procedures">
  • Maintain accurate records of customer interactions and transactions">
  • Work on weekdays only">
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Requirements

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  • Be friendly and good at talking">
  • Know how to use a phone or computer">
  • Filipino Citizen, or hold relevant residence status">
  • At Least high school diploma">
  • Good verbal, listening, and communication skills. Preferred language: English">
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Benefits

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We offer a comprehensive benefits package, including HMO, 13th Month Pay, Departmental Awards, Maternity/Paternity Leave, Paid leaves, and Attendance Bonus. Our goal is to provide a supportive and rewarding work environment that allows our representatives to thrive and grow professionally.



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