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Phone Support Specialist

1 week ago


Manila, National Capital Region, Philippines TENERITY PHILIPPINES CORP. Full time

TENERITY PHILIPPINES CORP. is committed to delivering exceptional customer experiences. As a Phone Support Specialist, you will play a vital role in achieving this goal by providing professional support to customers through phone calls and other communication channels.

Responsibilities
  1. Respond promptly and professionally to customer inquiries, resolving issues efficiently.
  2. Stay updated on product knowledge, services, and procedures to provide accurate information.
  3. Collaborate with colleagues to improve processes and customer interactions.
  4. Participate in training sessions to enhance skills and knowledge.
  5. Contribute to a positive work environment by adhering to company values.
What We Offer
  • A dynamic and supportive team environment
  • Ongoing training and development opportunities
  • A competitive compensation package