Support Services Representative

4 days ago


Manila, National Capital Region, Philippines Hubvantage Services Inc. Full time

We are looking for a skilled Support Services Representative to join our team at Hubvantage Services Inc.

The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment. They will also have a strong understanding of online gaming platforms and be able to troubleshoot basic PC/network issues.

Key Responsibilities:

  • Provide exceptional customer service through various channels, including email, chat, and phone.
  • Assist players with game-related issues, such as account and billing concerns.
  • Collaborate with other teams to resolve complex issues and improve overall gaming experience.

Requirements:

  • Bachelor's degree in any field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic knowledge of PC/network troubleshooting is an asset.


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