Phone Support Agent Required

5 days ago


Manila, National Capital Region, Philippines UST Full time
Career Opportunity

We are seeking a talented and dedicated professional to join our team as a Customer Service Representative. This role involves providing exceptional customer service and support to our clients via phone.

Key Responsibilities:
  • Respond to inbound and outbound phone calls in a timely and professional manner
  • Document all calls and interactions in our ticketing system
  • Provide accurate and helpful information to customers regarding their claims and inquiries
  • Maintain a comprehensive understanding of our company's policies and procedures
  • Foster strong relationships with our clients and providers
Requirements:
  • Bachelor's degree or equivalent required
  • At least 3 months of call center experience
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment
  • Basic knowledge of MS Office applications

Why Join Our Team?
We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development.


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