Bilingual Customer Service Representative

14 hours ago


Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱480,000 - ₱600,000
Job Title: Bilingual Customer Service Representative

The role of a Bilingual Customer Service Representative involves managing inbound and outbound calls with customers and potential leads. You will be responsible for assisting in lead generation and consultation booking, providing excellent customer support through various communication channels, and utilizing key tools to ensure smooth operations.

Key Responsibilities:
  • Manage incoming and outgoing calls with customers and potential leads.
  • Assist in generating new business opportunities and scheduling consultations.
  • Provide top-notch customer support via phone, email, or chat.
  • Utilize software such as Active Campaign (CRM), Spray-Net Work (proprietary), Front (communication hub), and MyContact Center (phone system) to streamline tasks.
  • Work closely with colleagues to follow up on leads and ensure client satisfaction.


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