Bilingual Customer Service Representative Opportunity
1 day ago
We are seeking a skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple communication channels.
You will work closely with our clients and their customers to resolve inquiries, troubleshoot issues, and provide timely solutions. This is an excellent opportunity to develop your skills and experience in a fast-paced environment.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat.
- Handle inbound and outbound calls with professionalism and empathy.
- Provide accurate and timely solutions to customer inquiries.
- Escalate unresolved concerns to the appropriate team or supervisor.
- Ensure first-contact resolution through effective problem-solving.
Successful candidates will possess the following skills and qualifications:
- Fluent in Spanish and English (spoken and written).
- Minimum 6 months of experience in voice, email, and chat support as a Spanish-speaking agent.
- Typing speed of 40+ WPM with 95% accuracy.
- Grammar assessment score ≥ 85% and comprehension score ≥ 90%.
- Strong written and verbal communication skills.
- Familiarity with Windows PC applications and ability to learn new systems.
- Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience with CRM platforms is a plus.
As a valued member of our team, you can expect a range of benefits, including:
- HMO coverage plus a dependent.
- Dental coverage.
- Free meal during training.
- Career growth and learning.
- Allowances for rice, clothing, laundry and meals.
- Performance and loyalty bonuses.
- Employee shuttle services.
- Company retreats and off-site events.
This role operates in a professional office environment. You will be working in a sedentary position, using a computer and telephone headset, and will be required to sit/stand for long periods.
Occasionally, you may need to move around the office to accomplish tasks, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to 40 pounds.
-
Bilingual Customer Service Representative
6 hours ago
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱480,000 - ₱600,000Job Title: Bilingual Customer Service RepresentativeThe role of a Bilingual Customer Service Representative involves managing inbound and outbound calls with customers and potential leads. You will be responsible for assisting in lead generation and consultation booking, providing excellent customer support through various communication channels, and...
-
Bilingual Customer Service Agent
23 hours ago
Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time ₱1,000,000 - ₱1,200,000Bilingual Call Center Representative Job Description We are seeking a highly motivated and dedicated individual to join our team as a Bilingual Call Center Representative. This role involves managing inbound and outbound calls in both Spanish and English, providing clear and accurate communication across both languages, and assisting customers with billing...
-
Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱500,000 - ₱1,000,000Role Overview">This role involves working in a dynamic team environment, handling inbound and outbound calls in English and Spanish. Key Responsibilities:Translate and communicate effectively across both languages.Assist customers with billing, account updates, and general inquiries.Maintain accurate records of customer interactions.Escalate complex issues...
-
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000Customer Service Representative OpportunityWe are seeking a highly motivated and dedicated individual to join our customer service team as a Work-at-Home Bilingual Spanish Call Center Agent. As a key member of the team, you will play a vital role in delivering exceptional customer experiences across phone, email, and chat.This is an excellent opportunity for...
-
Bilingual Customer Service Representative
2 weeks ago
Cebu City, Central Visayas, Philippines CallTek, Inc. Full timeOverviewWe\'re looking for a Bilingual Customer Service Representative fluent in English and Spanish who thrives in a fast-paced environment and loves helping people. This role requires clear communication, empathy, and a strong understanding of customer service systems. You\'ll be a key point of contact, ensuring customer satisfaction and building trust...
-
Customer Service Representative
1 day ago
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱250,000 - ₱350,000We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients through various channels.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and helpful...
-
Bilingual Key Customer Service Representative
22 hours ago
Tarlac City, Central Luzon, Philippines beBeeCustomer Full time ₱45,000 - ₱55,000Key Customer Service Representative RoleWe are seeking a highly skilled and motivated individual to join our team as a bilingual customer service representative.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in both English and Spanish. Responsibilities include handling inbound and outbound calls,...
-
Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000Job DescriptionThis role involves working as a Spanish bilingual customer service representative, providing exceptional support to clients across multiple communication channels. The ideal candidate will be passionate about delivering top-notch customer experiences and possess strong written and verbal communication skills.Responsibilities include handling...
-
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱200,000 - ₱300,000Job Description:We are seeking a talented and motivated Customer Service Representative to join our team. This role offers a unique opportunity for enthusiastic individuals who share our passion for serving customers.The ideal candidate will have a minimum of 3 years experience in a Customer Service Representative role in a Business Process Outsource...
-
Customer Service Representative Opportunity
23 hours ago
Mandaue City, Central Visayas, Philippines beBeeCustomerService Full time ₱12,000 - ₱15,000Remote Customer Service Representative OpportunityThis is an excellent chance to contribute to high-impact projects with renowned brands as a Remote Customer Service Representative. You will be handling incoming inquiries, proactively reaching out to existing customers, and promoting new products while delivering exceptional service.Respond professionally...
