
Bilingual Key Customer Service Representative
11 hours ago
We are seeking a highly skilled and motivated individual to join our team as a bilingual customer service representative.
The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in both English and Spanish.
Responsibilities include handling inbound and outbound calls, translating and communicating clearly across both languages, and assisting customers with billing, account updates, and general inquiries.
In addition to providing exceptional customer service, the successful candidate will be responsible for maintaining accurate records of customer interactions and escalating complex issues to the appropriate department.
Requirements- Fluency in both English and Spanish
- Excellent communication and interpersonal skills
- Prior experience in a customer service role
- Ability to work flexible shifts including weekends and holidays
This is an exciting opportunity for a career-driven individual who is passionate about delivering exceptional customer experiences and growing their career in a dynamic and supportive environment.
Additional InformationWe encourage all interested candidates to apply for this rewarding opportunity.
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