Workforce Management Specialist

Risewave Consulting Inc. is seeking a highly skilled Workforce Management Specialist to join our team.Job DescriptionThe ideal candidate will have minimum 4-6 years of end-to-end Workforce Management experience in real time, with expertise in forecasting, scheduling, and reporting. They should also possess a minimum of 2 years of people management experience...

POSITION TITLE: Workforce Services ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:• Overall management of the WFM AP and QA cost structure and budget• To support the Command Center leads for sales and RFP responses & responsible for supporting the...

About the RoleNeksjob Corporation seeks a seasoned professional to fill the position of Senior Workforce Management Specialist. As a key member of our operations team, you will be responsible for managing Workforce Management (WFM), Accounts Payable (AP), and Quality Assurance (QA) teams, ensuring optimal performance and productivity.Main...

At Stark Asia Solutions Inc., we are seeking a skilled Workforce Operations Specialist to join our team. This role is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency.Key ResponsibilitiesForecast labor demand to meet business requirementsSchedule staff to ensure...

Company OverviewEteam Workforce Private Corporation is a reputable organization that prides itself on delivering top-notch services. We are committed to excellence and strive to be the best in our field.Job DescriptionWe are seeking an experienced IT admin professional to join our team as an Admin Operations Engineer. This role will involve working closely...

Neksjob Philippines seeks a highly skilled Workforce Optimization Specialist to drive strategic workforce planning and improve operational efficiency. The successful candidate will be responsible for developing and managing forecasting and scheduling systems to optimize workforce utilization.The ideal candidate will have strong analytical skills, with...

The Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...

Tactical AnalystGlobal Payments, Inc. is a leading provider of payment technology and software solutions. Our company overview highlights our commitment to delivering best-in-class solutions that help millions of people move money between buyers and sellers.As a Tactical Analyst, you will play a crucial role in optimizing our call center operations. You will...

Neksjob: A Leader in Workforce Management">The Workforce Services Manager is a critical role within our organization, responsible for leading our workforce management, accounting and quality assurance teams. This position requires a unique blend of strategic leadership, business acumen and technical expertise.About the Role:">Lead cross-functional teams to...

About the Role:">We are seeking a skilled Workforce Optimization Specialist to join our team. As a Workforce Optimization Specialist, you will play a critical role in optimizing scheduling, forecasting, and real-time monitoring for our BPO operations. You will be responsible for ensuring that staffing levels align with business needs, maximizing efficiency...

Job Description:TASQ Staffing Solutions seeks an experienced Workforce Management Expert to lead our Operations team.The ideal candidate will have a minimum of 5 years of experience in workforce management in a BPO set-up, with expertise in Excel, WFM tools, and Erlang calculations. They will also possess strong scheduling, forecasting, capacity planning,...

Neksjob's Operations team requires a highly motivated WFM Planning Analyst to join our ranks. In this role, you will be responsible for monitoring workforce performance, analyzing data, and developing schedules that meet business needs.About the Role:You will analyze and manage workforce data to forecast staffing needs.You will develop and maintain schedules...

Dempsy Resource Management Inc. is seeking a Digital Workforce Acquisition Lead to join our team. In this role, you will be responsible for leading the sourcing and recruitment of top talent for various IT positions.You will need to have a deep understanding of technology and be able to assess candidates' technical skills. Excellent communication skills are...

**About Eteam Workforce Private Corporation:**We are a leading organization in the industry, dedicated to delivering exceptional services and solutions.As a Human Resources Specialist at Eteam Workforce Private Corporation, you will play a crucial role in supporting our Recruitment Center.The successful candidate will provide administrative support to ensure...

COMPANY PROFILE: This company is a Business Process Outsourcing, focusing on  IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...

Company OverviewManpower Core Group Inc. is a leading provider of workforce management solutions, committed to helping businesses optimize their operations and improve performance.

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

Job Qualifications:• Must be willing to work onsite in Eastwood • Minimum of 4-6 years end to end Workforce Management in real time experience, Forecasting, Scheduling experience & Reporting • Minimum of 2 years of people management experience • Excellent analytical and problem-solving skills • Proficient in MS Office, reportingJob...

Location: Quezon CityProject Shift Schedule: RotationProject Rest Day: RotationOverall Purpose:The Workforce Services Manager is responsible for overseeing the Workforce Management (WFM), AP, and Quality Assurance (QA) functional teams. This role includes managing the cost structure and budget, supporting sales efforts, driving operational efficiency, and...