Workforce Management Strategist

About the RoleWe are looking for a highly experienced Workforce Management Strategist to join our team at SupportNinja. As a senior member of our workforce management team, you will be responsible for developing and implementing strategic workforce management plans to optimize resource allocation and improve operational efficiency.You will analyze historical...

Job OverviewWe are seeking a highly skilled Workforce Planner to join our team at TaskUs. In this role, you will be responsible for ensuring staff optimization by forecasting and preparing for voice and non-voice volume, seat occupancy, average handle time, and other factors that measure productivity and campaign performance.Key ResponsibilitiesCoordinate...

We are looking for a highly organized and detail-oriented Workforce Management Associate to join our team at Trinity Workforce Solutions, Inc. The successful candidate will have a strong background in workforce management and be able to develop and implement effective scheduling management systems.Job DescriptionDevelop and implement effective scheduling...

Join Our TeamBirches Group LLC is seeking an International HR Strategist to join their team. As an International HR Strategist, you will conduct research and maintain a comprehensive database on key developments in workforce management.This position supports the development of strategic insights and recommendations to enhance program quality and foster...

About Neksjob PhilippinesWe are seeking a highly skilled Workforce Management (WFM) Planning Analyst to join our team. As a WFM Planning Analyst, you will play a critical role in monitoring and optimizing workforce performance to ensure that staffing levels align with operational needs.Key Responsibilities:Analyze and manage workforce data to forecast...

About the JobThis role is responsible for driving the delivery of workforce management services and ensuring that all stakeholders are aligned and working towards common goals. The successful candidate will be responsible for delivering timely ad hoc and standard workforce management tasks and gathering and documenting delivery requirements.Key...

POSITION TITLE: Workforce Services ManagerWORK SETUP: Return to OfficeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:• Overall management of the WFM AP and QA cost structure and budget• To support the Command Center leads for sales and RFP responses & responsible for supporting the...

Join Stafflink Management Solutions, Inc. as a Brand Strategist and drive our marketing efforts forward!About the RoleWe are seeking an experienced Brand Strategist to develop and implement effective marketing strategies that boost brand awareness and drive business growth.The ideal candidate will have a strong understanding of market trends and consumer...

About the RoleAyuda Business Management Solutions Inc. is seeking a highly skilled Workforce Services Manager to lead our workforce management efforts. The successful candidate will be responsible for managing the WFM AP and QA departments, driving operational efficiency, and expanding our service offerings.Main Responsibilities:Develop and implement...

Company OverviewEteam Workforce Private Corporation is a reputable organization that prides itself on delivering top-notch services. We are committed to excellence and strive to be the best in our field.Job DescriptionWe are seeking an experienced IT admin professional to join our team as an Admin Operations Engineer. This role will involve working closely...

Job Overview:The Manpower Core Group Inc. is seeking a highly skilled Deputy Manager to join our team. This role involves overseeing key aspects of workforce management, including planning, reporting, and Management Information Systems (MIS) to support data-driven decision-making.Key Responsibilities:Analyzing workforce data to develop effective staffing...

The Workforce Services Manager oversees Workforce Management (WFM), AP, and Quality Assurance (QA) teams, ensuring cost efficiency, budget management, operational excellence, and contract fulfillment.Responsibilities:Manage WFM AP and QA budgets to meet financial targets.Support sales efforts by assisting with RFPs, demos, and pricing strategies.Expand WFM...

Key ResponsibilitiesThe Digital Marketing Strategist will be responsible for developing and implementing comprehensive digital marketing strategies that drive business growth and revenue.This includes:Developing and executing content marketing strategies to increase brand awareness and engagement.Managing and optimizing our social media presence across...

About the RoleThe Workforce Real-Time Analyst position involves monitoring real-time operations to ensure service level agreements (SLAs) are achieved. This role requires close collaboration with various teams, including the Workforce Management team, Service Delivery team, and other departments.Your key responsibilities will include:Monitoring real-time...

Dempsy Resource Management Inc. is seeking a Digital Workforce Acquisition Lead to join our team. In this role, you will be responsible for leading the sourcing and recruitment of top talent for various IT positions.You will need to have a deep understanding of technology and be able to assess candidates' technical skills. Excellent communication skills are...

COMPANY PROFILE: This company is a Business Process Outsourcing, focusing on  IT solutions and services providers in the Philippines and in other country of Southeast Asia. Position: Workforce Services ManagerCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Rotational ScheduleSalary: Php60,000- Php80,000Work Set Up: Work on...

Job OverviewThe Workforce Services Manager is a senior leadership role responsible for overseeing the strategic direction and operational efficiency of the Workforce Management, AP, and Quality Assurance functional teams. This position involves managing the cost structure, supporting sales efforts, driving business growth, and leading initiatives to ensure...

Company Overview">Linda Hausermann & Associates is a leading consulting firm specializing in workforce management solutions. Our team of experts helps clients optimize their operations to achieve exceptional results.

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionA Workforce Analyst is responsible for forecasting, scheduling, and real-time monitoring of workforce operations to optimize staffing levels and ensure efficiency. They analyze historical data, generate reports, and provide insights to improve productivity and meet business goals....

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...