HR Process Improvement Specialist

1 week ago

Manila, National Capital Region, Philippines beBeeData Full time $60,000 - $95,000
Job Title: Human Resources Data Analyst

Citi, a leading global financial services company, is seeking a highly skilled and motivated individual to join our team as a Human Resources Data Analyst. In this role, you will play a critical part in supporting the delivery of process design and re-engineering solutions, ensuring that the employee and manager experience is at the forefront of our design thinking.

Responsibilities:
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  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
  • Interpret data and results based on the analysis of information and application of professional judgement
  • Apply project management to assist operational projects as assigned
  • Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise
  • Provide informal guidance and training to new and lower level team members, as needed

Requirements:
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  • At least 5 years of relevant experience
  • Proficient in Microsoft Office
  • High level knowledge of related to industry standards and practices
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills

Benefits:
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  • We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages
  • We offer our employees resources and tools to volunteer in the communities in which they live and work

Other Opportunities:

This role will support the HRP&D team to deliver process design and re-engineering solutions, ensuring the employee and manager experience is foremost in the design thinking.

The HR Delivery Help Center MIS Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the HR Operations - Core Team.

Additionally, this role serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.

The overall objective of this role is to provide day-to-day operations support in alignment with Citi's operations support infrastructure and processes.

**In this role, you are expected to:**

  • ">
  • Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies
  • Interpret data and results based on the analysis of information and application of professional judgement
  • Apply project management to assist operational projects as assigned
  • Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow
  • Resolve varied and complex issues using professional judgment, discretion, and business expertise
  • Provide informal guidance and training to new and lower level team members, as needed

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