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Pre-Sales Solutions Architect

1 week ago

Manila, National Capital Region, Philippines Fibercom Telecom Phils., Inc. Full time

Job Overview:

Fibercom Telecom Phils., Inc. is a leader in the telecommunications industry, offering innovative solutions to our clients.

Key Responsibilities:

  1. Client Consultation: Engage with potential clients, understanding their technical requirements and objectives.
  2. Product Advocacy: Promote our products or services, highlighting their features and benefits.
  3. Solution Development: Collaborate with the sales team to design tailored solutions that meet customer needs.
  4. Proposal Creation: Develop comprehensive proposals, diagrams, and documentation to illustrate proposed solutions.
  5. Demonstration and Presentation: Showcase the capabilities and benefits of our offerings through product demonstrations and presentations.
  6. Customized Approach: Adapt demonstrations to address specific customer use cases and requirements.
  7. Proof-of-Concept Support: Assist customers in configuring, deploying, and testing proof-of-concept environments.
  8. Technical Assistance: Offer technical support to sales representatives and customers, addressing questions and concerns.
  9. Collaboration: Work closely with product development teams to resolve technical issues and optimize solutions.
  10. Relationship Building: Establish strong relationships with potential clients by demonstrating technical expertise and professionalism.
  11. Advisory Role: Offer insights and recommendations on how customers can leverage our offerings to achieve their business goals.
  12. Industry Knowledge: Stay informed about industry trends, competitive landscape, and technological advancements relevant to our products or services.

Requirements:

  • Bachelor's Degree: Electronics Engineering or related field
  • Strong Communication Skills: Effective communication and problem-solving skills
  • Basic Knowledge: Programming or networking fundamentals
  • Experience: Technical support or customer service experience a plus
  • Background: Engineering, IT, or related field