Senior Subscription Management Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeSubscriptionManagement Full time $82,100 - $101,000
Job Overview

This role is focused on implementing and optimizing a subscription management platform to meet business needs.

Duties and Responsibilities
  • Coordinate daily operational tasks and collaborate with stakeholders to understand their subscription management requirements.
  • Work closely with business partners to gather information and develop processes for billing, revenue recognition, and product catalog setup.
  • Design and configure the subscription management system to meet business needs, including setting up pricing, workflows, and data mapping.
  • Be heavily involved in implementation projects to ensure timely delivery of solutions.
  • Conduct thorough testing, troubleshoot issues, and provide resolution or workarounds.
  • Develop training programs for users and support teams on subscription management best practices.
  • Assist with data migration and integration efforts, defining data mapping and validation rules.
  • Provide ongoing support and maintenance of the subscription management system, addressing user inquiries and resolving system-related issues.
  • Stay up-to-date with the latest product releases, features, and enhancements, evaluating their applicability to client environments.
  • Identify opportunities for process improvement and recommend solutions to optimize clients' subscription management processes.
  • Collaborate with cross-functional teams to ensure alignment and successful implementation of subscription management solutions.

This role involves working closely with various stakeholders, including business partners, sales teams, and IT professionals, to implement and optimize the subscription management platform.

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