Customer Success Leadership Manager

Job SummaryWe are seeking a skilled Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a critical role in driving customer satisfaction and loyalty.In this role, you will be responsible for:Developing and implementing customer success strategies.Maintaining and updating customer data and documentation in CRM and...

We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn....

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai...

About the PositionWe are looking for a skilled Customer Success Director to lead our sales team in the Philippines. The successful candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.In this role, you will be responsible for developing and executing strategic sales plans, building and...

Job DescriptionThis is a unique opportunity to join N-able Technologies Ltd. as a Customer Success Director and drive the achievement of retention and growth targets within our existing customer base.You will lead a team of Account Managers to develop scalable strategies, optimize team performance, and elevate customer satisfaction.Key ResponsibilitiesLead a...

We are seeking an experienced RingCentral Customer Success Expert to join our team and drive growth through exceptional customer service and relationship building.The successful candidate will have a strong background in customer success, account management, and team leadership. They will be responsible for developing and implementing strategies to drive...

At NICE Systems UK Limited, we don't limit our challenges. We challenge our limits. Always.We're ambitious and game changers. We set the highest standards and execute beyond them.The Manager, Customer Success is accountable for overseeing a Technical Account Management team responsible for delivering world-class customer service to NICE's key customers.This...

The Technical Program Manager - Customer Success is responsible for managing customer relationships, technical configurations, and product enhancements to deliver world-class customer service to NICE's key customers.This position requires strong technical knowledge, project management skills, and experience in customer success and technical account...

About the OpportunityWe are seeking a highly motivated and experienced Sales Manager to join our dynamic team. As a key member of our organisation, you will be responsible for driving sales performance and leading your team to success. You will oversee the sales process, coach and develop your team, and ensure exceptional customer experiences.Key...

About YouWe are looking for a Customer Success Manager who can foster positive relationships with multinational team members in a global environment.The ideal candidate will have a strong customer focus, good negotiation, and relationship-building skills, as well as the ability to handle complex customer situations.This role requires strong communication...

What's the scoop?As a Customer Success Manager, you will ensure the long-term success and satisfaction of customers post-sale. You will act as the primary point of contact, providing strategic guidance, product education, and support to maximize customer value. By proactively addressing challenges, identifying growth opportunities, and driving retention...

Responsibilities:Supervise the performance of the engineering team, offering constructive feedback to ensure adherence to established processes and procedures.Manage ticket assignment processes, ensuring equitable distribution of workload among agents.Monitor real-time dashboard data, escalating priority tickets and VIP escalations as necessary for timely...

At Payfuture, we are seeking a seasoned Customer Success Team Lead to oversee our Customer Success team in Manila. This is a key leadership role that requires a strategic thinker with excellent people management skills.Job Overview:The ideal candidate will have at least 2-5 years of experience in a customer-facing environment, preferably in a supervisory or...

About the RoleWe are looking for a highly skilled and experienced Customer Success Manager to join our Remitly, Inc. team. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to improve their experience, and driving business growth through...

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem: reduce workplace injuries and help frontline workers get home safely to their families. Fast...

PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...

As a Team Lead Customer Success, you will play a critical role in driving customer success and retention at Payfuture. You will lead a team of Customer Success Specialists, providing guidance, coaching, and mentorship to ensure they achieve their goals and deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead, mentor, and...

We are seeking a highly motivated and experienced Team Lead to join our Customer Success team. As a key member of our team, you will be responsible for leading a team of customer service representatives and driving business growth through excellent customer experiences.About the RoleAs a Team Lead, you will be accountable for delivering exceptional customer...

We are seeking an experienced Senior Customer Success Professional to join our team at Payfuture. As a Senior Customer Success Professional, you will be responsible for driving customer success and retention by leading a team of Customer Success Specialists and implementing strategies to improve team performance and processes.Key Responsibilities:Lead,...

In this role, you will serve as the primary point of contact for our clients, providing exceptional customer support and assistance. You will be responsible for managing client relationships, resolving issues, and escalating concerns as needed.You will have access to our cutting-edge technology, including AI-powered tools to streamline your work and ensure...