Freight Scheduling Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeFreight Full time ₱12,000 - ₱18,500
Job Title: Freight Coordinator

The primary objective of this role is to oversee the efficient scheduling and management of freight deliveries between warehouses and retail locations.

To accomplish this, the Freight Coordinator will be responsible for coordinating daily activities with carriers, freight forwarders, warehouses, and retail partners to plan routing schedules based on time-sensitive pick-up and delivery appointments.

This position requires strong organizational and time-management skills, with the ability to handle multiple shipments and resolve issues concurrently. The ideal candidate will have experience in freight coordination, logistics, or supply chain support, preferably within a retail and/or 3PL environment.

Key Responsibilities:

  • Pick-Up and Delivery Coordination
    • Communicate daily with carriers, freight forwarders, warehouses, and retail partners to plan routing schedules based on time-sensitive pick-up and delivery appointments.
    • Schedule and confirm inventory pick-ups from warehouses according to outbound shipping plans.
    • Coordinate delivery appointments with retail partner stores and carriers to ensure on-time arrivals.
    • Manage all shipping documentation, including labels and commercial invoices.
    • Track shipments in transit and proactively update all relevant internal and external stakeholders.
  • Exception and Issue Management
    • Monitor delivery progress and handle exceptions such as delays, missed pick-ups, failed deliveries, or damage claims.
    • Communicate issues to internal stakeholders in a timely and professional manner.
    • Collaborate with carriers, warehouse teams, and retail partners to resolve issues quickly and efficiently.
    • Maintain detailed records of delivery incidents and work toward continuous process improvement with logistics providers.
  • Return Shipment Management
    • Coordinate reverse logistics from retail locations back to warehouses.
    • Ensure return shipments are properly labeled and documented.
    • Verify receipt and condition of returned goods, updating internal systems as needed.
  • Data Accuracy and Reporting
    • Maintain accurate shipment logs and track logistics KPIs such as on-time performance and issue resolution.
    • Prepare regular performance and exception reports for the logistics team.
    • Audit freight invoices and delivery documentation to ensure accuracy and compliance.
  • Stakeholder Communication and Alignment
    • Serve as the primary point of contact for freight scheduling and delivery updates across internal teams and external partners.
    • Maintain clear, timely, and consistent communication with store managers, warehouse contacts, and freight providers.
    Requirements:
    • Minimum of 2 years of experience in freight coordination, logistics, or supply chain support.
    • Strong organizational and time-management skills with the ability to handle multiple shipments and resolve issues concurrently.
    • Experience with ERP systems (e.g., NetSuite), TMS (Transportation Management Systems), WMS (Warehouse Management Systems), or shipment tracking platforms.
    • Excellent written and verbal communication skills; customer service-oriented.
    • Proficient in Microsoft Excel and Google Sheets for tracking and reporting.
    • Self-motivated and capable of working independently in a remote or offshore setup, with flexibility to manage different time zones.

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