Freight Claims Specialist

3 days ago

Quezon City, National Capital Region, Philippines EGGS UNLIMITED Full time ₱720,000 per year

Eggs Unlimited is one of the world's largest suppliers of eggs, servicing the biggest retail and food manufacturing companies around the globe. Every day, we find homes for millions of eggs by tapping into our vast supply chain and customer networks. Bringing sellers and buyers together in fair market negotiations, we open a world of possibilities for expanding their knowledge, reach, and access. With dedicated service teams and a mission to uphold transparency and trustworthiness, we create quick and creative solutions to help manage the ever-evolving demands of the global egg industry.

Job Summary:

Eggs Unlimited is seeking a detail-oriented and analytical Freight Claims Specialist to manage and process claims efficiently. In this role, you will be responsible for reviewing, investigating, and resolving claims, ensuring compliance with company policies, being a skilled negotiator, and following industry regulations. The ideal candidate is a critical thinker and problem solver with strong investigative skills and excellent communication abilities. You thrive in a fast-paced environment, can manage multiple claims simultaneously, and work collaboratively with vendors, clients, and legal teams to ensure fair and timely resolutions.

This position is 100% remote work.

Responsibilities:

  • Receive, review, and analyze claims for accuracy and completeness, ensuring that all necessary documentation is included.
  • Communicate with vendors and clients, providing updates on claims status and addressing any questions or concerns.
  • Conduct thorough investigations into claims by gathering evidence, reviewing claims, and consulting relevant parties to determine their validity.
  • Classify claims based on type (e.g., transportation damage, spoilage) and conduct a detailed investigation to determine the root causes.
  • Handle the processing of claims, ensuring that all steps comply with company policies and procedures while maintaining high standards of customer service.
  • Keep accurate and organized records of claims, correspondence, and related documents for easy retrieval and compliance with regulatory requirements.
  • Prepare reports on claims activity, trends, and outcomes for management.
  • Collaborate with legal teams in preparation for litigation or arbitration related to disputed claims.
  • Keep up to date with changes in insurance legislation, practices, and procedures to ensure compliance. Identify potential risks and recommend preventive measures to minimize future claims.
  • Other duties as assigned.

Qualifications:

  • Must have previous freight claims experience
  • Intermediate proficiency in Excel
  • Exceptional negotiation skills with ability to resolve conflicts effectively
  • Strong analytical and mathematical abilities
  • Excellent written and verbal communication skills
  • Detail-oriented with a focus on accuracy and efficiency
  • Able to work independently and as part of a team
  • Strong problem-solving skills and research skills
  • Can work night shift

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • How long is your experience as a freight claims specialist?
  • Are you amenable working night shift?

Work Location: Remote

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