
Custom Apparel Order Administrator
7 days ago
We are seeking a highly skilled Order Administrator to join our team. The successful candidate will be responsible for processing repeat orders for existing clients using established systems.
Main Responsibilities- Process repeat orders for existing clients using Xero and supplier websites.
- Calculate pricing using established markup matrices based on order quantities.
- Liaise with clients regarding quotes and order specifications.
- Coordinate with graphic design team for mockups and visual presentations.
- Place orders with suppliers through provided online portals.
- Manage order documentation through internal systems.
- Create and send invoices to clients.
- Recommend appropriate embellishment techniques based on client needs.
- Track and process orders through internal systems.
- Reports directly to the Australian office team.
- Handles existing customer accounts and repeat orders.
- Works with established pricing matrices and systems.
- Undergoes a three-month training period to achieve full competency.
- No proactive sales responsibilities.
- Primary focus on order processing and customer service.
- 3-5 years of administrative or customer service experience.
- Strong attention to detail and ability to follow established processes.
- Excellent written and verbal communication skills in English.
- Proficiency with Xero accounting software.
- Experience with Google Workspace (particularly Google Docs).
- Ability to work independently while maintaining clear communication with the team.
- Basic understanding of pricing and markup calculations.
We offer a permanent work-from-home arrangement, immediate hiring, and a steady freelance job opportunity.
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