Customer Service Agent

7 days ago


Tanauan, Calabarzon, Philippines beBeeCustomerSupport Full time ₱900,000 - ₱1,200,000
Job Title: Customer Support Specialist

We are seeking a highly skilled and experienced Customer Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.

  • Process Import Bookings and coordinate customer orders with overseas agents
  • Communicate effectively with customers, service providers, airlines, shipping lines, and overseas agents
  • Monitor shipment order tracking and provide status reports
  • Manage job invoicing and process creditor invoices
  • Arrange transport and cartage services
  • Maintain a safe and clean working environment by adhering to company policies and procedures
Requirements:
  • Graduate of Customs Administration or related field
  • More than 5 years of experience in the logistics and freight forwarding industry
  • Strong work exposure in end-to-end activities of order processing
  • Proficiency in using Cargowise/ ICS/ Excel
  • Excellent attention to detail
  • Able to work autonomously
  • Exceptional customer service skills
Benefits:
  • Permanent Work-from-Home arrangement (terms and conditions apply)
  • Health Maintenance Organization (HMO) and Life insurance coverage on the first day of work
  • Amenable to work on different shifts (AM, Mid, Night Shift)
  • Company-provided internet allowance and PC
  • 20% Night Differential and Other Allowance
  • Loyalty award and other benefits


  • Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱50,000 - ₱100,000

    Job Title:Dedicated Customer Experience AgentAbout the Role:We are seeking a highly motivated and enthusiastic customer experience agent to join our team. As a customer experience agent, you will be responsible for delivering exceptional service to our clients through inbound and outbound calls.Your primary focus will be on handling customer inquiries,...


  • Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Customer Service RepresentativeAs a customer service representative, you will be responsible for delivering exceptional service to our clients via phone, email, and live chat. This role is ideal for individuals who are passionate about providing solutions to customers and resolving issues efficiently.Manage inbound and outbound calls with professionalism and...


  • Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Job Title: Customer Service AgentWe are seeking highly skilled and dedicated professionals to work as Customer Service Agents in a remote setting. This role involves handling incoming inquiries, proactively engaging with existing customers, and promoting new products and services while delivering exceptional service.This is an excellent opportunity to...


  • Tanauan, Calabarzon, Philippines beBeeRepresentative Full time ₱35,000 - ₱65,000

    Job OverviewA remote call center opportunity is available for individuals with prior customer service experience. You will handle inbound and outbound calls, resolving customer issues and promoting products and services while delivering exceptional service.Strong proficiency in English, both written and spoken, is required. Candidates must have previous call...


  • Tanauan, Calabarzon, Philippines beBeeCustomerService Full time $7,000 - $8,500

    This is a remote job opportunity for an experienced customer service professional who can work from home. The ideal candidate will have excellent communication and problem-solving skills, be able to multitask efficiently, and possess a strong attention to detail.The successful candidate will be responsible for providing top-notch customer support via email,...


  • Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

    Customer Service Director">Job Summary:">We are seeking an experienced and skilled Customer Service Director to lead our customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance customer satisfaction and retention.">Key Responsibilities:">">Lead and...


  • Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱1,200,000 - ₱1,600,000

    About This RoleThis is an exciting opportunity to join a fast-paced, dynamic team as a Senior Customer Experience Representative. As a key member of our customer service squad, you will play a vital role in delivering exceptional service to our clients. Your goal will be to handle customer inquiries and resolve issues in a professional and personalized...


  • Tanauan, Calabarzon, Philippines beBeeSupport Full time ₱1,250,000 - ₱1,850,000

    Job SummaryAn End-User Helpdesk Agent provides frontline user management and customer support, efficiently resolving customer inquiries and complaints. They possess basic computer skills and the capacity to stay focused in a busy work environment.The ideal candidate will have at least one year of User Management or Data Entry experience, along with excellent...


  • Tanauan, Calabarzon, Philippines beBeeContactCenter Full time $48,000 - $72,000

    We are seeking highly motivated and dedicated agents to work as needed in response to disaster relief efforts.Job DescriptionThis role requires providing effective solutions to customer inquiries using the latest customer service techniques and learning our account management systems.This is a temporary, remote position that requires the ability to type...

  • Relief Agent

    7 days ago


    Tanauan, Calabarzon, Philippines beBeeDisaster Full time ₱500,000 - ₱1,000,000

    Job OverviewWe are seeking talented and dedicated individuals to join our team of disaster relief agents. In this temporary, remote position, you will be working closely with clients who have been affected by hurricanes.As a member of our team, you will apply the latest customer service techniques and learn our account management systems. This is an...