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Service Delivery Associate

1 week ago

Manila, National Capital Region, Philippines AS White Global Full time
Main Responsibilities
  • Ensure timely responses to queries and adherence to quality standards in service delivery.
  • Manage funding requests accurately to secure NDIS funds for services.
  • Support clinicians with administrative tasks and follow-ups to enhance service efficiency.
  • Maintain clear and compliant case notes in line with legal and ethical guidelines.

In addition, you will collaborate with operational staff to ensure ongoing positive service management for clients and address significant issues by engaging stakeholders and documenting for continuous improvement.