Unlock Customer Potential
20 hours ago
Job Title: Senior Customer Success Executive
About the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for driving customer value and ensuring successful outcomes with our solutions.
Key Responsibilities- Drive Revenue Growth: Maximize revenue from existing customers by identifying growth opportunities and realizing them through upselling, cross-selling, and connected companies' acquisition.
- Proactively Identify Opportunities: Proactively identify growth opportunities and propose process changes needed for customers to continuously improve their efficiency and support their growth and digitization strategies.
- Own Customer Relationships: Own the customer relationship from board and C-levels downwards to ensure optimal value perception and insights.
- Act as Trusted Advisor: Act as a trusted advisor for customers' top management, Board members, and other key decision makers.
- Experience in Banking or Fintech Sector: At least 7 years of experience within the banking or fintech sector, with at least 3 years in Senior/Manager positions.
- Strategic Thinking: Strong leadership presence, excellent communication skills, both verbal and written, and outstanding negotiation skills.
You can expect a fast-paced growing organization with lots of development opportunities, competitive remuneration package, challenging tasks with the opportunity to grow your skills, an international environment full of passionate and talented people, the opportunity to drive transformation in one of the most innovative and fastest-growing industries, and extensive travel opportunities.
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