Remote Technical Support Specialist
6 days ago
A Technical Support Specialist is required to provide expert assistance and troubleshooting support for a variety of clients across industries.
This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and professionalism. Strong proficiency in English, both written and spoken, is required.
The ideal candidate will have prior call center experience and reside within 80km of our office location. Additionally, the following skills and qualifications are necessary:
- High school diploma or equivalent
- Previous call center experience
- Work from home experience
- Strong command of the English language
- Typing speed of 20+ WPM
- Basic proficiency in Microsoft Office
We offer a competitive compensation package, including HMO coverage, plus a dependent, as well as various benefits and incentives to support and reward our team members. Our team operates in a professional office environment and requires sedentary work with occasional movement to accomplish tasks.
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