Client Success Specialist

2 days ago

Baguio City, Cordillera, Philippines beBeeClient Full time ₱500,000 - ₱800,000

Account Manager Role Overview

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The Account Manager plays a pivotal role in client success and internal operations, contributing to projects from start to finish with excellence.

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Job Responsibilities:

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  • Act as the primary contact for existing clients—handling requests, resolving issues, and ensuring satisfaction.">
  • Coordinate scheduling by relaying service requests and confirming details with clients.">
  • Prepare and format proposals for turnover and renovation services, securing approvals from leadership.">
  • Track project status and provide timely, accurate updates to clients.">
  • Maintain records of POs, invoices, and scheduling in platforms like BuilderTrend.">
  • Document workflows (daily, monthly, annual) to support onboarding and standardization.">
  • Complete recurring tasks such as weekly emails consistently and on schedule.">
  • Support business growth through light outreach, with room to grow into a sales role if interested.">
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Required Skills and Qualifications:

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  • Communication Skills: Clear, professional, and confident in both client and team interactions.">
  • Organized: Able to manage multiple projects while keeping details accurate and up to date.">
  • Reliable & Accountable: Consistently follows through, meets deadlines, and takes ownership of responsibilities.">
  • Adaptable Under Pressure: Stays calm, prioritizes effectively, and adjusts quickly to feedback.">
  • Tech-Savvy: Comfortable learning and using platforms such as BuilderTrend, WhatsApp, and Excel.">
  • Interpersonal Skills: Builds and maintains positive relationships with clients.">
  • Experience: General work experience required; background in account management or sales is a plus.">
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Benefits:

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  • Impact: Play a crucial part in driving projects forward with excellence.">
  • Culture: Join a structured environment that values initiative, rewards reliability, and promotes resilience.">
  • Flexibility: Enjoy 100% remote work option.">
  • Work Schedule: Mon - Fri, 9:00 AM - 5:00 PM EST.">
  • Employment Type: Full-time.">
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How to Apply:

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Start your application process by clicking on the provided link.

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Equality and Inclusion:

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We are an equal opportunity employer and value diversity at our organization.

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Seniority level: Mid-Senior

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Job function: Project Management, Administrative, Sales

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Industries: IT Services, Human Resources

"]},

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