Customer Order Coordinator

2 days ago

Baguio City, Cordillera, Philippines beBeeLogistics Full time ₱350,000 - ₱600,000
Job Overview

Import bookings require efficient coordination with overseas agents to ensure seamless transactions. Communication plays a vital role in managing customer expectations and providing timely updates.

Key responsibilities include tracking shipment orders, invoicing jobs efficiently, arranging transportation as needed, and maintaining a safe working environment by adhering to company policies and procedures.

  • Key Performance Indicators (KPIs):
  • High customer satisfaction ratings due to effective communication and timely order processing.
  • Efficient management of logistics operations to minimize delays and errors.
Required Qualifications and Skills
  • Bachelor's Degree Requirements: In Customs Administration or a related field is preferred for this role.
  • At least 5 years of experience in the logistics or freight forwarding industry is required for this position.
  • Proven work history in end-to-end order processing activities demonstrates expertise in the field.
  • Proficiency in using Cargowise/Ics/Excel software enhances productivity and efficiency.
  • Attention to detail and ability to work independently are essential skills for success in this role.
  • Excellent customer service skills and strong communication abilities are crucial for building strong relationships with clients and stakeholders.
Benefits Package
  • Permanent remote work arrangement allows for flexibility and work-life balance.
  • Comprehensive health and life insurance coverage supports overall well-being.
  • Able to work various shifts including morning, mid-day, and night shifts as required.
  • Company-provided internet allowance and PC enhance productivity and convenience.
  • Night differential and other allowances provide additional compensation for evening shifts.
  • Loyalty awards and other benefits demonstrate appreciation for hard work and dedication.

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