Customer Experience Senior Team Lead

1 month ago


Quezon City, National Capital Region, Philippines Cobden & Carter International Full time

Cobden & Carter International is a renowned organization seeking an exceptional Customer Experience Senior Team Lead to spearhead our customer service operations in Quezon City.

As a critical member of our team, you will be responsible for managing a high-performing group of professionals and driving excellence in customer experience.

The successful candidate will possess a Bachelor's degree and at least 2-3 years of relevant work experience as a Quality Assurance Manager in a BPO Company. A strong background in quality management, excellent communication skills, and the ability to work effectively in a fast-paced environment are essential for this role.

We offer a competitive salary of $45,000 per annum, reflecting the importance we place on attracting and retaining top talent.

Our recruitment process involves a rigorous multi-step evaluation, including paperscreening/phonescreening, recruitments interview, assessment, and interviews with multiple Hiring Managers. If you're a driven professional looking to take your career to the next level, apply now



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