
Strategic Operations Coordinator
2 days ago
We are seeking a highly organized and proactive professional to support the founder in managing daily operations, administrative responsibilities and marketing. This role requires a self-starter with excellent problem-solving skills, the ability to make independent decisions, and a keen attention to detail.
- Administrative & Operational Support:
- Manage and triage the founder's inbox, categorizing, routing, and escalating issues as necessary.
- Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations.
- Maintain and update databases (press lists, vendor lists, etc.).
- Oversee computer and equipment maintenance, management, and procurement.
- Manage office including ordering supplies and coordinating maintenance.
- Arrange travel, accommodations, itineraries, and related correspondence.
- Create and execute detailed expense reports for business trips.
- Client & Business Development Support:
- Triage and respond to inbound inquiries from potential clients.
- Maintain the CRM and ensure accurate daily updates.
- Assist in organizing and participating in business development activities.
- Send welcome packages to new clients.
- Communications & Marketing Support:
- Support in updating website and social content created by the team.
- Manage and assist online entries for awards.
- Reach out to journalists and send press releases.
- Research contacts for journalists, events, and other outlets in the best interests of the company.
- Support founders in press or event initiatives as required.
- Assist the founder in managing the content calendar for social media.
- Help coordinate and execute in-house projects such as holiday gifts and events.
- Research speaking engagements for the founders.
- Research opportunities for new business, including contact information for potential partners.
- HR & Finance Support:
- Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans.
- Draft contracts for employees and freelancers.
- Manage sick leave protocols and communications.
- Support recruitment processes, including triaging candidate applications.
- Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.).
- Process and manage accounts payable and receivable.
- Perform weekly bookkeeping reconciliations.
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