Customer Experience Advocate
22 hours ago
As a technical support professional, you are the primary point of contact for customers seeking assistance with our products and services. Your role is crucial in delivering exceptional service and resolving customer issues efficiently.
">Key Responsibilities- Provide timely and accurate support through various channels, including phone calls, emails, and chat platforms.
- Troubleshoot customer inquiries related to hardware setup, software functionality, and troubleshooting.
- Develop strong problem-solving skills to address complex issues and escalate cases when necessary.
- Gain in-depth knowledge of our product offerings, including assembly, software, hardware, printing solutions, and account management.
- Collaborate with cross-functional teams to share knowledge, resolve escalations, and improve workflows.
- 2-3 years of technical support experience with a focus on hardware and software troubleshooting.
- Excellent written and verbal communication skills to interact effectively with customers and internal stakeholders.
- Strong problem-solving skills with a customer-centric approach.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Familiarity with helpdesk ticketing systems.
- Background in photography, software, or event-related technology is an asset.
- Proactive and resourceful approach to identifying solutions.
- Comfortable working in a remote team environment.
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Customer Service Advocate
3 days ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000Job Title: Customer Service AdvocateWe are seeking dedicated individuals to join our organization as customer service representatives. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.This is an excellent opportunity for those looking to start or grow their career in the BPO...
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Customer Success Advocate
23 hours ago
Lipa City, Calabarzon, Philippines beBeeSuccess Full time ₱3,500,000 - ₱4,750,000About the RoleWe are seeking a skilled Customer Success Advocate to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional support and guidance to our customers.Key ResponsibilitiesProvide expert technical support via live chat and tickets, ensuring seamless issue resolution and exceeding customer...
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Customer Service Advocate
17 hours ago
Lipa City, Calabarzon, Philippines beBeeEmpathy Full time $4,800 - $12,000Customer Service Advocate OpportunityWe are seeking a dedicated and customer-focused individual to play a crucial role in ensuring seamless shopping experiences on Amazon Seller Central and client websites. This key position involves addressing customer inquiries, resolving issues, and providing assistance through various communication channels.Key...
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Customer Experience Advocate
17 hours ago
Lipa City, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $60,000Job OpportunityWe are looking for a highly skilled professional to provide exceptional customer service and support to our clients. As a Customer Service Representative, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.Key Responsibilities:Customer Support: Respond to customer inquiries, resolve issues,...
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Customer Experience Advocate
22 hours ago
Lipa City, Calabarzon, Philippines beBeeSpecialist Full time $53,201 - $76,104Customer Complaints Specialist Job DescriptionWe are seeking a highly skilled and empathetic Customer Complaints Specialist to manage and resolve escalated customer issues, ensuring every customer feels heard and valued, and protecting our brand's reputation.This is a critical role responsible for:De-escalating angry or frustrated customers and driving...
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Customer Service Advocate
23 hours ago
Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $55,000Job Title:A Customer Service Advocate is responsible for delivering a superior customer experience by providing timely and effective support via multiple channels.
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Bilingual Customer Advocate
23 hours ago
Paranaque City, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $60,000Job Title:Bilingual Customer AdvocateAbout the RoleWe're looking for a skilled and empathetic individual to join our team as a Bilingual Customer Advocate. In this role, you'll have the opportunity to make a meaningful impact on customers' lives by providing exceptional support in both French and English.Key ResponsibilitiesProvide timely and friendly...
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Experience Driven Customer Advocate
16 hours ago
Lipa City, Calabarzon, Philippines beBeeCustomerSuccess Full time $60,000 - $80,000Transforming Business ConversationsAt the heart of every organization is a desire to build meaningful relationships with customers.We are seeking a highly skilled Customer Success Specialist to join our team. As a key member, you will play a crucial role in driving process improvements and delivering exceptional customer experiences.About the Role:Lead all...
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Travel Customer Experience Advocate
16 hours ago
Lipa City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,400 - ₱3,600Customer Support RepresentativeWe're looking for a skilled and proactive individual to join our customer support team.We're a fast-paced, innovative company that's changing the way people travel. As a Customer Support Representative, you'll play a vital role in ensuring our customers have an exceptional experience.Respond to customer inquiries via live chat...
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Global Customer Experience Lead
20 hours ago
Lipa City, Calabarzon, Philippines beBeeDelivery Full time $80,000 - $100,000Job Overview:We are seeking two professionals to provide ongoing customer support and relationship management for our global device lifecycle programs. These programs help enterprise customers manage critical events like employee onboarding and offboarding.As an advocate, you will act as the customer’s representative in your region, fielding support...
