
Operational Leadership Role
2 days ago
The Senior Operations Manager plays a pivotal role in overseeing the operational aspects of a company, ensuring seamless execution of business processes and driving growth.
The ideal candidate will have 5+ years of operations management experience, preferably managing remote or distributed teams. They will be responsible for overseeing bookkeeping and accounting operations, including A/R management, billing cycles, payment processing, and financial reporting.
A strong finance and bookkeeping background is essential, with hands-on experience in financial operations and compliance. The Operations Manager must also be adept at managing HR functions, including recruiting, payroll, and compliance, as well as managing external consultants and vendors across multiple disciplines.
Key Responsibilities:
- Directly manage a team of operations specialists covering business operations, accounting/HR, administrative support, sales/marketing support, and business technology.
- Provide strategic guidance, performance management, and professional development for team members with diverse skill sets.
- Foster a collaborative remote work culture and recruit/onboard new team members as the company scales.
Financial Operations:
- Oversee bookkeeping and accounting operations, including A/R management, billing cycles, payment processing, and financial reporting.
- Ensure compliance with regulatory requirements and maintain relationships with CPAs and external financial advisors.
- Monitor and optimize cash flow, budgeting processes, and annual planning processes.
Strategic Operations & Systems:
- Design and implement scalable back-office processes that enable our professional services and sales teams to focus on client delivery and business development.
- Collaborate with Business Operations Technologists to enhance system integrations, automation, and data management.
- Drive data-informed decision making through KPI development, reporting systems, and operational analytics.
Requirements:
- 5+ years of operations management experience, preferably managing remote or distributed teams.
- Strong finance and bookkeeping background with hands-on experience in financial operations and compliance.
- Experience managing HR functions including recruiting, payroll, and compliance and managing external consultants and vendors across multiple disciplines.
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