IT Infrastructure Leadership Role

17 hours ago

Manila, National Capital Region, Philippines beBeeOperations Full time ₱4,000,000 - ₱5,500,000
Senior IT Operations Manager Position Overview

We are seeking a highly skilled Senior IT Operations Manager to join our organization. The ideal candidate will have a strong background in IT operations, project management, and leadership.

The successful candidate will be responsible for overseeing all aspects of the IT team's operations, including end-user IT services, backend infrastructure, and organizational security.

  • Key Responsibilities:
  • Lead IT operations and projects, setting and delivering department OKRs
  • Perform line management/HR duties and deliver IT, security, and compliance inductions
  • Manage service desk, resolving tickets, maintaining records, and mitigating support risks
  • Oversee endpoints and workplace technology (hardware, software, SaaS, printers, meeting rooms)
  • Administer infrastructure (servers, networks, email, hosting, cloud/on-prem) and access lifecycle (onboarding, changes, offboarding)
  • Ensure security, compliance, and DB admin; monitor performance, run backups, and maintain systems

Requirements

  • Minimum 5 years of IT support experience
  • Minimum 3 years in a managerial role
  • Delivers projects on time and to requirements
  • Applies infrastructure, end-user support, and security expertise; implements enterprise systems and compliance
  • Leads and motivates the team; delegates well, optimizes resources, and resolves blockers

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