
Executive Liaison Specialist
1 week ago
Job Description:
The Executive Liaison Specialist plays a pivotal role in driving business success by serving as the primary point of contact for executive leaders. This position requires exceptional organizational and communication skills, with the ability to manage multiple priorities and initiatives.
Key Responsibilities:
- Act as a strategic partner to the DGO and COO, providing expert support and guidance on operational matters.
- Represent the DGO in cross-departmental meetings and leadership discussions, ensuring seamless communication and collaboration.
- Monitor and drive the execution of initiatives across HR, Data, Chat, Lead, and Client Relations, fostering a culture of innovation and excellence.
- Identify operational inefficiencies and lead process improvement efforts, enhancing productivity and efficiency.
- Collaborate with department heads to develop KPIs, dashboards, and reporting systems, enabling data-driven decision making.
- Create and maintain standard operating procedures (SOPs), ensuring consistency and best practices throughout the organization.
- Lead multi-departmental projects from conception to completion, utilizing project management tools to maintain accountability and drive results.
- Coordinate cross-functional stakeholders to ensure timely delivery, prioritizing tasks and managing resources effectively.
- Maintain comprehensive project documentation and progress tracking, ensuring transparency and accountability.
- Draft high-quality executive communications, including memos, reports, and strategic updates, showcasing expertise and professionalism.
- Synthesize departmental updates into executive-ready summaries, providing actionable insights and recommendations.
- Provide guidance and accountability to department heads on behalf of the DGO, promoting a culture of trust and collaboration.
Qualifications:
To succeed in this role, you will require:
- 4+ years of experience in operations, executive support, or project management roles.
- A proven track record of coordinating cross-functional teams and translating strategy into results.
- Exceptional written and verbal communication skills, with the ability to communicate effectively at all levels.
- Technical proficiency in Asana, Google Workspace, Telegram, Zoom, and Notion, with the ability to adapt to new technologies.
Benefits:
This role offers a unique opportunity to join a dynamic team and contribute to the organization's growth and success. You will have the chance to:
- Work in a fast-paced, remote environment, with the flexibility to work from anywhere.
- Develop your skills and expertise, with opportunities for professional growth and development.
- Contribute to the creation of SOPs and process improvements, enhancing the organization's efficiency and effectiveness.
- Collaborate with cross-functional teams, building relationships and driving results.
Seniority Level: Mid-Senior level
Employment Type: Contract
Job Function: Administrative
Industries: Human Resources Services
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