Real Time Workforce Manager

Job DescriptionThe Recruitment Solutions Department is seeking a motivated and detail-oriented individual to fill the position of Workforce Real-Time Analyst. As a key member of our workforce management team, you will play a critical role in ensuring the efficient management of our workforce in a dynamic BPO environment.In this role, you will be responsible...

Job Title: Workforce Real-Time AnalystThe Recruitment Solutions Department is seeking a highly skilled Workforce Real-Time Analyst to join our team. As a key member of our workforce management team, you will be responsible for monitoring and managing real-time workforce performance in a BPO environment.This role involves ensuring effective staffing levels,...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting Schedule Job Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting Schedule Job Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

REAL-TIME ANALYSTWork On-site in Cebu CityShifting ScheduleJob Responsibilities:1. Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.2. Perform continual analysis of current performance and...

On-site - Cebu 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescription* Responsible for real-time monitoring, reporting, analysis, tracking, documenting, and communicating agent activity on multiple lines of business through phone, chat, or email.* Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as...

Job SummaryThe Workforce Real-Time Analyst (RTA) is responsible for optimizing real-time workforce performance in a BPO environment. This role requires effective collaboration with operations and workforce management teams to ensure timely adjustments to staffing levels, schedules, and service delivery.Main Responsibilities- Tracking call volume, agent...

TASQ Staffing Solutions is a leading provider of innovative staffing solutions. We are currently seeking a highly skilled Predictive Staffing Analyst to join our team.About the Role:We are looking for an experienced Real-Time Analyst to join our operations team. The successful candidate will be responsible for optimizing our workforce management processes,...

BPO: WFM - MIS Specialist / Real-time Analyst (RTA)This role requires a strong analytical mindset to manage, analyze, and report data from multiple sources to support informed decision-making.Key responsibilities include developing and maintaining information systems, ensuring data accuracy, and generating comprehensive reports to drive operational...

BPO: WFM - MIS Specialist / Real-time Analyst (RTA)The primary function of this role is to oversee the analysis, management, and reporting of data from various sources to inform strategic decision-making processes.This position involves developing and maintaining information systems, ensuring data accuracy, and generating detailed reports to support...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

**Job Title:** Workforce Real-Time Analyst (RTA)Job Summary:The Recruitment Solutions Department is seeking a skilled Workforce Real-Time Analyst to join our team. In this role, you will be responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment.This involves ensuring effective staffing levels, adherence to...

**Job Summary**Manpower Core Group Inc. is seeking a skilled Workforce Management Scheduler to optimize data management and information flow within the organization.The ideal candidate will play a crucial role in ensuring accuracy, efficiency, and timely reporting by generating schedules that meet business requirements and adjust them according to actual...

Job title: Workforce ManagerAccount: Premium ConsumerWork set up: Onsite (HM Tower, W Geonzon St, Cebu City)Work schedule: Shifting Schedule (Morning, Mid, Graveyard)Salary Package: up to 120,000Start date: ASAPHeadcount: 1QUALIFICATIONS:Candidate must possess at least a Bachelors/College Degree in any field.Preferably Assistant Manager / Managers...

Lumina Datamatics is expanding our Workforce Management TeamIf you're looking for a dynamic and growth-driven career, this is your chanceThriving and collaborative work environment.Career growth opportunities.Be part of an innovative and driven team.Apply Now Send your updated resume to tara.musni@luminad.comSeniority LevelEntry levelEmployment...

Job title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageBasic Functions•Generates schedules accordingly to meet the business requirements enabling superiorcustomer service•Adjusts the schedules accordingly based on the actual scenarios and provide...

Job OverviewThe Workforce Real-Time Analyst plays a crucial role in the Recruitment Solutions Department by monitoring and managing real-time workforce performance. This position ensures effective staffing levels, schedule adherence, and service level achievement through the tracking of call volume, agent productivity, and operational...

On-site - Cebu 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionJob Track Description:Performs tasks based on established procedures.Uses data organizing and coordination skills to perform business support or technical work.Requires vocational training, certifications, licensures, or equivalent experience.General ProfileHas a developed proficiency of...

Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...