Service Desk Technical Specialist

3 days ago


Manila, National Capital Region, Philippines White & Case Full time
Job Overview

The Service Desk Technical Specialist plays a crucial role in providing technical support to users, addressing complex issues and ensuring seamless service delivery. As a key member of the IT team, you will be responsible for managing and maintaining operational processes, documentation, and statistical data related to the Service Desk.

This role requires exceptional technical skills, problem-solving abilities, and excellent communication skills. You will work closely with the Supervisor and other team members to ensure that user queries are resolved efficiently and effectively.



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