IT Service Desk Manager

Job DescriptionAnthesis (Philippines) Inc. is seeking a skilled IT Service Desk Manager to lead our rapidly growing global IT team. This role requires strong leadership and management skills, as well as experience in managing international service desks.Key Responsibilities:Manage and improve the service desk for 1500+ end users globallyManage regional...

Pacvue is a leading software suite for eCommerce advertising, sales, and intelligence. We empower teams to win in the future of eCommerce by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.About the RoleThe IT Service Desk Manager will lead...

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to...

Service Desk Operations ManagerWe are seeking an experienced Service Desk Operations Manager to lead our service delivery team. As a key member of our management team, you will oversee the day-to-day operations of the service desk, ensuring that technical issues are resolved efficiently and effectively.Main Responsibilities:Oversee the service desk team,...

About the Position:Deltek Systems (Philippines), Ltd. is seeking an IT Service Desk Manager to join our team. In this role, you will oversee the delivery of exceptional technical support to customers, managing and resolving issues, and escalating complex problems to engineering teams.Your Key Responsibilities:Serve as a leader within our team, overseeing the...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JOB NOW BPO TSR EXPERIENCE IS ACCEPTED APPLY NOWSITE AVAILABLE (WORK ONSITE):ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating...

Service Desk Operations Manager RoleWe are seeking a skilled Service Desk Operations Manager to join our team.This role involves managing our service desk operations, ensuring smooth service delivery, and maintaining optimal system performance.The successful candidate will oversee incidents and requests, implement global service delivery processes, and...

Do:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on current issues and work towards the resolution of tickets.Manage and coordinate escalated work orders from the Service Desk team that require additional troubleshooting and follow-up.Coordinate with other IT teams as appropriate for closure of...

About the RoleThe IT Service Desk Lead will be responsible for managing the overall service desk operations, ensuring seamless interactions with customers and internal stakeholders.

Job OverviewMain DutiesManage the service desk team, ensuring efficient delivery of IT services.Lead by example, providing guidance and support to team members.Collaborate with other departments to resolve complex technical issues.Develop and maintain standard operating procedures.Analyze service desk data to inform strategic decision-making.Create a...

Role SummaryWe're seeking a highly motivated Service Desk Analyst to join our team. As a key member of our Service Desk team, you'll be responsible for defining and ensuring stakeholder issues are addressed.Key ResponsibilitiesYou'll analyze customer/stakeholder problems and requirements, providing first-line investigation and diagnosis.You'll work...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

IT SERVICE DESK / Technical Support Representative | UP TO ₱40K PACKAGE (DEPEND ON EXP.) | VIRTUAL PROCESS | ETON CENTRIS, QC | AT LEAST HS GRAD.Positions Available:IT Service DeskSalary Offer: ₱24,000 to ₱38,000 Basic Pay + ₱2,400 NTASchedule: Dayshift Account Available as well as Nightshift/ShiftingWork Set-up: OnsiteLocation: Eton Centris, Q.C....

We are looking for a talented and experienced IT professional to join our team as a Service Desk Manager. As a key member of our IT department, you will be responsible for leading our IT Service Desk / Help Desk team, ensuring efficient resolution of IT-related issues, and maintaining a high standard of IT service delivery across all Pacvue...

IT SERVICE DESK - JAPANESE BILINGUAL PROFESSIONALJob Description:We are looking for a Japanese Bilingual Service Desk Agent to provide technical support and assistance to end-users. The role involves troubleshooting IT issues, handling service requests, and ensuring a high level of customer satisfaction while communicating effectively in Japanese.Key...

Job OverviewAbout UsKroll is a global leader in providing risk management solutions to businesses around the world. We are looking for an experienced Service Desk Manager to lead our Manila-based team.Key Accountabilities- Day-to-day line management of the Service Desk Team- Being a technical escalation point for colleagues and other departments as required-...

Direct Hiring: IT Service DeskSalary: up to 30,000Location: Sta Rosa LagunaSet up: Onsite reportingSchedule: Day shift, compress sched M-F Qualifications: -Graduate of any course, preferably IT-related courses or relevant qualifications.- Minimum of 2-4 years of service desk experience- With experience on Active Directory or user account management- With...

We're looking for a highly skilled Service Desk Analyst to join our team! As a Service Desk Analyst, you will play a vital role in ensuring that all technical issues are resolved efficiently and effectively.About the Role:This is an exciting opportunity to work with our team and contribute to delivering top-notch IT services to our clients. As a Service Desk...

Key ResponsibilitiesTrade Procurement: Execute lifecycle of trade procurement processes of local suppliers, including negotiation and management of contracts.Global Tender Desk: Prepare top-quality proposals in response to RFQ/RFI/RFP received from key accounts, enabling business wins.Auto Rating (Sell & Cost): Manage rate data by ensuring collection,...

About the RoleAs a Procurement Manager at CEVA IT Shared Service, you will be responsible for managing trade procurement processes, global tender desk, and auto rating.This role requires strong analytical and communication skills to negotiate logistics contracts, prepare competitive proposals, and manage rate data accurately.