Customer Experience Specialist

2 days ago

San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱40,000 - ₱60,000
Customer Service Representative

This is a unique opportunity to join our growing team of customer service professionals in Clark, Pampanga.

We are seeking highly motivated and enthusiastic individuals who can provide excellent front-line support to customers in need of assistance.

Key Responsibilities
  • Handle inbound calls from customers with a high level of professionalism and empathy.
  • Provide accurate and efficient assistance tailored to each campaign's requirements.
  • Document all customer interactions clearly and accurately in the system.
  • Maintain exceptional customer service standards in every interaction.
  • Meet performance metrics including quality scores, attendance, and customer satisfaction.
Qualifications
  • Senior High School graduate or equivalent; college undergraduates are welcome to apply.
  • Strong command of the English language, both spoken and written.
  • BPO experience is an advantage but not required — fresh graduates are welcome.
  • Ability to work on-site and adapt to shifting schedules, including weekends and holidays.
What We Offer
  • Competitive salary package and performance incentives.
  • Paid training specific to the assigned account.
  • Healthcare and government-mandated benefits.
  • Supportive work environment and career development opportunities.
  • Immediate hiring and onboarding process.

This role offers a chance to build a stable and meaningful path in customer service.

We are looking for talented individuals who are passionate about delivering exceptional customer experiences.

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