Senior Customer Experience Specialist
7 hours ago
We are seeking a skilled professional to serve as the primary point of contact for our US-based client in the promotional products industry. As a Home-Based Senior Client Care Advocate, you will be responsible for delivering exceptional customer service and technical support to partners and internal users, helping them resolve challenges and maximize their experience with our proprietary software.
Key Responsibilities- Provide timely and efficient support across chat, email, and phone channels.
- Act as a first-line support specialist and subject matter expert for our proprietary software.
- Train and assist internal users when necessary.
- Troubleshoot, document, and escalate system or process issues.
- Create and maintain helpful resources, FAQs, and knowledge bases.
- A bachelor's degree in Communications, Marketing, or a related field is preferred.
- At least 5+ years of relevant support experience, preferably in a SaaS company.
- Strong verbal, written, and English communication skills.
This role offers a competitive salary range, a permanent work-from-home setup, company equipment provided, and other benefits. If you are a problem-solver who enjoys supporting others and making a meaningful impact, we would like to hear from you.
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Customer Experience Specialist
14 hours ago
San Fernando, Central Luzon, Philippines beBeeCustomerCare Full time ₱600,000 - ₱1,200,000Job OpportunityWe are seeking a skilled professional to fill the role of Customer Care Process Associate.Key ResponsibilitiesTo provide exceptional customer service by digitally resolving issues in a timely and professional manner.Required SkillsStrong communication and interpersonal skills, with proficiency in English and Vietnamese.At least 3 years of...
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Customer Experience Specialist
7 hours ago
San Fernando, Central Luzon, Philippines beBeeCustomer Full time $40,000 - $65,000Job ProfileWe are seeking a skilled and dedicated individual to join our team as a Customer Experience Specialist.Key Responsibilities:Master the features of our product to efficiently resolve customer queries and issues.Respond promptly to customer inquiries, demonstrating a proactive and customer-centric approach.Collaborate closely with cross-functional...
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Customer Experience Specialist
8 hours ago
San Fernando, Central Luzon, Philippines beBeeCommunication Full time $12,000 - $24,000Job SummaryThe Customer Service Representative role involves providing exceptional support to customers through various channels. Key responsibilities include communicating effectively, providing accurate information, and collaborating with internal departments.Key QualificationsDemonstrated sales experience and comfort level.Typing speed of at least 50...
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Customer Experience Specialist
2 days ago
San Fernando, Central Luzon, Philippines beBeeCustomerService Full time ₱40,000 - ₱60,000Customer Service RepresentativeThis is a unique opportunity to join our growing team of customer service professionals in Clark, Pampanga.We are seeking highly motivated and enthusiastic individuals who can provide excellent front-line support to customers in need of assistance.Key ResponsibilitiesHandle inbound calls from customers with a high level of...
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Customer Experience Director
7 hours ago
San Fernando, Central Luzon, Philippines beBeeAccountability Full time ₱6,000,000 - ₱8,000,000Senior Customer Success ManagerThe Senior Customer Success Manager will have a portfolio of accounts and lead the engagement throughout the customer lifecycle. With customers, you will create and implement success plans focused on attaining desired customer outcomes.Key ResponsibilitiesManage named accounts accountable for engagement and satisfaction over...
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Global Customer Experience Specialist
14 hours ago
San Fernando, Central Luzon, Philippines beBeeTechnical Full time $60,000 - $80,000Global Technical Support SpecialistThis role requires an expert who can provide exceptional customer support to our global clients. As a key member of our team, you will be responsible for delivering high-quality technical assistance via email and phone.Key Responsibilities:Answer complex technical inquiries from clients worldwide.Act as a product expert,...
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Customer Experience Technical Support Specialist
13 hours ago
San Fernando, Central Luzon, Philippines beBeeTechnical Full time $600 - $800Job SummaryWe are seeking a skilled technical support professional to join our team in delivering exceptional customer experiences. As a Technical Support Specialist, you will be responsible for providing frontline technical assistance to clients across the real estate technology and brokerage sectors.This is an excellent opportunity for a motivated...
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Transforming Customer Experiences
14 hours ago
San Fernando, Central Luzon, Philippines beBeeRetention Full time $50,000 - $75,000Customer Success Expert OpportunityWe seek a seasoned Customer Success professional to drive retention initiatives and boost customer satisfaction. As part of our Customer Experience Team, you will design and implement user-centric strategies to reduce churn and enhance navigational flow.Responsibilities:Identify and analyze key customer metrics to inform...
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Remote Customer Experience Specialist
11 hours ago
San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱750,000 - ₱1,500,000We're looking for exceptional individuals who share our passion for delivering outstanding customer experiences.About the RoleThis is a remote opportunity to work with a dynamic team, providing top-notch support to customers via chat, email, or phone. You'll be responsible for handling inquiries related to product information, order tracking, returns, and...
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Customer Experience Ambassador
14 hours ago
San Fernando, Central Luzon, Philippines beBeeCustomerExperience Full time $40,000 - $60,000Job Description">We are seeking a highly skilled and dedicated Customer Support Specialist to join our team. As a key member of our support team, you will play a crucial role in helping our customers use and troubleshoot our software products.">About the Role">As a Customer Support Specialist, you will be responsible for providing exceptional customer...
