Customer Service Advocate
3 weeks ago
Lexie Staffing & Business Consulting is seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and are looking to advance their careers.
About the RoleThe successful candidate will be responsible for providing top-notch customer service to clients via various communication channels, including phone, email, and chat. This role requires strong problem-solving skills, active listening, and empathy to resolve customer complaints in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and concerns in a prompt and courteous manner
- Resolve customer complaints through effective communication and issue resolution
- Provide product information and answer questions to enhance customer satisfaction
- Work collaboratively with internal teams to address customer issues and improve overall service delivery
To be considered for this role, you must have:
- A degree from a recognized college or university
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and analytical skills
We offer a competitive salary and benefits package, including:
- An estimated annual salary of $45,000 - $60,000 depending on experience
- Ongoing training and development opportunities to enhance your skills and career progression
- A dynamic and supportive work environment that fosters growth and collaboration
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