Technical Support Professional

1 week ago

Quezon City, National Capital Region, Philippines beBeeCustomerSupport Full time $60,000 - $80,000
Job Title:

Customer Support Specialist


Job Description:

This is an exciting opportunity to join a remote team as a Customer Support Specialist. The ideal candidate will possess strong client service, troubleshooting, and analytical skills. We are seeking someone who can make an impact while working with cutting-edge technology solutions.

Key Responsibilities:
  • Resolve customer support tickets in a timely manner.
  • Troubleshoot technical issues related to SQL, Linux, networking, and VPNs.
  • Collaborate with clients to deliver the best outcomes.
  • Provide after-hours/holiday support when required.
Required Skills and Qualifications:
  • 4+ years' experience in SQL, production environments, and client support.
  • Linux OS support and network administration knowledge.
  • Familiarity with relational databases (Oracle/PostgreSQL).
  • Strong communication and problem-solving skills.
Benefits:

As a valued member of our team, you will have the opportunity to work with innovative Smart Grid solutions, develop your skills, and grow your career.

About Us:

We are a leading provider of utility industry services with 40+ years of experience. Our mission is to unlock the value of the Smart Grid for utilities and their customers.

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