Multilingual Customer Support Specialist

6 days ago


Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time $40,000 - $60,000
Customer Support Role

We are seeking a skilled and multilingual customer support specialist to provide prompt, clear, and helpful responses to inquiries via inbound calls, live chat, and email.

  • Key Responsibilities:
  • Deliver outstanding support in French and English through voice and chat.
  • Troubleshoot and resolve customer issues with professionalism and urgency.
  • Build strong relationships by personalizing each interaction.
  • Collaborate with teammates to ensure consistent, high-quality service.
  • Share customer feedback and insights to help improve processes.

As a remote worker, you will require excellent written and verbal communication skills. Experience with bilingual customer support is an advantage.

  • Requirements:
  • 1+ year of remote/online experience in customer service or a similar role.
  • Fluent in French and English.
  • Excellent problem-solving skills and ability to work under pressure.
  • Knowledge of Gorgias, Zendesk, Shopify, or similar tools is a plus.
Work Arrangements
  • Competitive pay based on annual performance reviews.
  • Paid time off to support work-life balance.
  • Monthly health stipend.
  • Performance bonuses based on KPIs.
  • Permanent remote work setup.


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