
Verification Support Professional
7 days ago
As a Verification Support Agent, you will thrive in a multicultural and multilingual work environment. You can enjoy working from home while interacting with customers worldwide.
Key Responsibilities- Contact submitted leads to confirm their interest and progress
- Forward qualified inquiries to the appropriate retailers or partners
- Update and categorize leads accurately within our system
- Maintain confidentiality when handling customers' sensitive information
- Stay up-to-date on customer happiness best practices
- Develop a thorough knowledge of our products and services
- Bilingual fluency in German and English (written and spoken)
- Previous experience in Customer Service or Marketing roles is preferred
- Hands-on experience communicating with and following up on leads effectively
- A keen eye for detail and ability to multitask
- Strong administrative and organizational skills
- A positive attitude and responsible behavior are essential
- A personal laptop or computer with at least 8Gb of RAM and a stable internet connection are required
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