Operations Support Specialist

9 hours ago

Lipa City, Calabarzon, Philippines beBeeSupport Full time ₱3,456,000 - ₱4,352,000
Operations Support Specialist

We are seeking a highly organized and proactive Operations Support Specialist to support the internal operations of our firm. This is a non-attorney role focused on ensuring the smooth, efficient, and professional operation of our business.

Responsibilities:

  • Operations Management: Manage project management systems, track operational tasks and deliverables, create and update SOPs and internal templates, and identify inefficiencies and propose improvements.
  • Client Onboarding and Support: Assist with onboarding processes, coordinate with team members and vendors, and support client retention and satisfaction efforts.
  • Technology and Tools: Manage tools such as Asana, Clio, Microsoft Office Suite, OneDrive, Slack, Clay, and Canva, troubleshoot tech issues, and recommend new software or process automations.
  • Documentation and Reporting: Maintain internal dashboards, task trackers, and project reports, assist with meeting agendas and documentation maintenance.

Requirements:

  • Minimum 2 years of experience in operations or project coordination in a law firm or legal environment.
  • Previous experience working remotely in a professional environment.
  • Demonstrated experience creating and implementing workflows or processes from scratch.
  • Strong English communication skills.
  • Experience with or ability to learn and use Asana effectively.
  • Availability to work full-time with significant overlap with Pacific Standard Time (PST).

Benefits:

  • Flexible remote work arrangement.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

About the Role:

This is a key position that will enable us to focus on strategic legal work while ensuring the smooth operation of our business.

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