
Support Insurance Operations
16 hours ago
We're seeking a diligent and reliable Insurance Support Specialist to assist our customer service operations. The ideal candidate will support the accurate creation of insurance certificates and binders.
The successful candidate will have a passion for client service, strong communication and organizational skills, and the ability to work independently in a remote setting.
- Provide responsive and professional customer service via email and phone
- Create and issue insurance certificates and binders using Applied Epic
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking within Applied Epic
Requirements:
- Proven experience as an Insurance VA or in an insurance support role
- Proficiency with Applied Epic (required)
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
About the Role:
This is a fantastic opportunity to join our team and take your career to the next level. As an Insurance Support Specialist, you will be responsible for providing exceptional customer service and supporting our customer service operations.
- Work closely with our team to achieve business objectives
- Develop and maintain effective working relationships with clients
- Stay up-to-date with industry trends and best practices
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