Technical Customer Liaison

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱3,000,000 - ₱5,000,000

Job Title: Customer Service Representative

 

We are seeking a motivated and tech-savvy customer service professional to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.

The successful candidate will be responsible for initiating contact, fostering relationships, and articulating our value proposition to both potential clients and candidates.

 

Key Responsibilities:

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
  • Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
  • Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.

 

Requirements:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

 

Benefits:

  • A supportive environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.

 

We are committed to delivering exceptional service and innovative solutions. If you are passionate about customer service and have a talent for building relationships, we encourage you to apply.

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