Business Operations Coordinator

3 days ago

Pasig, National Capital Region, Philippines beBeeOperations Full time $60,000 - $80,000
Job Position:

As an Operations Associate, you will play a key role in building and supporting the team that delivers care to people in need.

This role is ideal for someone who is highly organized, detail-oriented, and enjoys making processes run smoothly.

You will manage candidate communications, send out offers, coordinate onboarding events, and make sure accounts and training are set up properly.

  • Candidate and New Hire Communications
  • Offer Management & Onboarding
  • Point of Contact for New Hires
  • Process Improvement & Systems
  • Team Monitoring & Support
  • Operational Flexibility
Core Responsibilities
  1. Manage communications with candidates in the hiring pipeline.
  2. Oversee the onboarding process for new hires: send offer letters, track signatures, coordinate start dates, provision accounts, schedule onboarding events, and ensure all onboarding tasks are completed.
  3. Serve as the main contact for new guides during the hiring and onboarding process, fielding questions and ensuring a smooth experience.
  4. Support the development and maintenance of systems and processes that streamline hiring and onboarding.
  5. Assist in tracking and analyzing guide team performance, flagging issues and helping management address challenges.
  6. Take on additional operational and administrative responsibilities as needed, with the potential to expand into broader or more strategic responsibilities as the company grows.
Qualifications
  • Prior experience working in a fast-paced environment, with the ability to thrive without needing step-by-step instructions.
  • Exceptional English communication skills (written and verbal) — friendly, professional, and prompt in interactions with candidates, new hires, and internal stakeholders.
  • Strong attention to detail and organizational skills to manage multiple moving pieces without errors or dropped balls.
  • A self-starter mindset with the initiative to identify issues, take ownership, and follow through to resolution.
  • Comfortable with adaptability and flexibility — able to adjust to shifting priorities and take on a wide range of administrative and operational tasks.
  • Tech-savvy and able to quickly learn tools like Google Suite, Slack, Notion, or similar platforms for communication and account provisioning.
  • Problem-solving ability and a proactive approach to improving processes, streamlining workflows, and ensuring smooth operations.
  • Strong interpersonal skills and emotional intelligence, with empathy and patience to support new hires and build rapport across the team.
  • A growth mindset — eager to learn, open to feedback, and motivated to expand into broader responsibilities as the company grows.
  • Passion for making a positive impact on people's lives, especially through improving access to care and support.
Benefits
  • Flexible work arrangements allowing employees to work from anywhere.
  • Compressed workweek with Monday to Friday, 9:00 AM - 5:00 PM EST hours.
  • Generous paid time off policy to rest and recharge.
  • Health insurance coverage after three months.
  • Direct mentorship from international industry experts.
  • Ongoing access to resources for professional growth and development.
  • Global networking opportunities to connect with professionals worldwide.
  • Work-life balance support through flexible hours.
Our Recruitment Process
  1. Application Submission.
  2. Initial Screening.
  3. Skills Assessment.
  4. Top-grading interview.
  5. Client Interview.
  6. Job Offer.
  7. Client Onboarding.

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