Learning Innovator

1 day ago

Cebu City, Central Visayas, Philippines beBeeInnovative Full time $77,606 - $104,271
About the Role

This is a fantastic opportunity to join a dynamic team that leverages technology and innovation to deliver exceptional customer experiences.

We are looking for someone with strong analytical skills, excellent communication abilities, and experience in creating technical documentation and user content. If you are a self-starter with a passion for learning and a drive to innovate, this could be the perfect opportunity for you.

Key Responsibilities:

  1. Coordinate blended learning training programs, conceptualize curricula, and implement strategies for sustained business growth.
  2. Provide coaching, motivation, and support to enhance engagement and success of a team of training managers and specialists.
  3. Communicate with external clients to align on training needs and results.
  4. Report to a Senior Manager and contribute to a global operation.
  5. Operate within a Center of Excellence to oversee testing, selection, deployment, and maintenance of learning solutions.
  6. Translate ideas from Learning Innovation Specialists into repeatable, documented, and well-governed solutions.
  7. Review, document, and update documentation for tools and applications used for customer-facing training.
  8. Document and maintain a database of technical aspects regarding access, approvals, integrations, and data security.
  9. Submit requests and ensure generation of purchase orders in a procurement platform.
  10. Maintain the intake process to track learning technology access requests, troubleshooting, and product support.
  11. Create documentation such as sizzle reels, job aids, infographics, and FAQ guides for demos, workshops, and educational sessions.
  12. Oversee a department's PowerBI dashboard for goals and tasks related to enterprise and customer-facing/operational learning innovation and technology.
  13. Maintain an internal knowledge base on emerging trends in learning science and technology.
What We're Looking For
  • A Bachelor's degree with a strong background in technology and technical writing.
  • Advanced Internet skills and computer knowledge.
  • Knowledge of and practical application in project and process management.
  • Advanced Office skills (especially Excel) and PowerBI.
  • 4+ years of experience in creating technical documentation and user content.
Behavioral Skills
  • Excellent communication skills (verbal and written), particularly presentation skills.
  • Excellent analytical and problem-solving skills.
  • Excellent organization and prioritization skills; ability to manage multiple responsibilities in a fast-paced environment.
  • Strong collaboration skills in a highly matrixed environment; ability to influence and work with stakeholders from L&D, Sales, Operations, and IT.
  • A high level of innovation and creativity.
  • A self-starter, proactive, and goal-oriented, able to work independently with minimal direction.

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