Senior Learning Innovation Specialist

1 day ago

Iloilo City, Western Visayas, Philippines beBeeLearning Full time $73,732 - $108,469
About the Role

We are seeking an accomplished Learning Innovator to spearhead our training initiatives.

Job Responsibilities
  • Analyze and design curricula for sustained business growth, leveraging blended learning strategies.
  • Cultivate a high-performing team by providing coaching, motivation, and support in achieving targets and goals.
  • Negotiate with external clients to align on training needs and results, fostering a culture of collaboration and mutual understanding.
  • Report to Senior Manager, Learning & Development, and contribute to a global operation as part of a world-class team.
  • Oversee the development and deployment of evidence-based, learner-centric, scalable, and data-driven technologies within the Learning Science, Innovation, and Technology (LSIT) Center of Excellence.
  • Translate innovative ideas into repeatable, documented, and well-governed solutions across four key pillars: Process Governance; Documentation Factory; Learning Tech Requests & Support Intake; Dashboards & Insights.
  • Review, document, and update technical documentation for customer-facing training tools and applications, serving as a liaison between Learning Innovation and Technology teams.
  • Manage the intake process to track learning technology access requests, troubleshooting, and product support, ensuring seamless delivery of services.
  • Create engaging content, such as sizzle reels, job aids, infographics, and FAQ guides, to facilitate demos, workshops, and educational sessions on learning innovation and technology.
Requirements
  • Bachelor's degree with a strong background in technology and technical writing.
  • Advanced internet skills and computer knowledge.
  • Experience in project and process management, especially agile approaches (e.g., scrum and/or rapid prototyping).
  • Proficiency in advanced office skills (especially Excel) and PowerBI.
  • 4+ years of experience in creating technical documentation and user content leveraging multimedia and graphic design principles.
Behavioral Skills
  • Excellent communication and presentation skills, with advanced English proficiency (CEFR: C1) for offshore locations.
  • Strong analytical and problem-solving skills, with the ability to manage multiple responsibilities in a fast-paced environment.
  • Collaborative mindset, with the ability to influence and work with stakeholders from various departments.
  • Innovative and proactive approach, with a self-starter mentality and goal-oriented attitude.

About Us

We're a global organization dedicated to delivering exceptional customer experiences. We partner with leading brands to provide personalized interactions that drive engagement and satisfaction.

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