Senior Customer Retention Specialist

About Us:DME Service Solutions was founded in 2021 with a passion for business growth and understanding customer needs. We strive to be the industry leader in global call center business process outsourcing service solutions.We are seeking a skilled Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible...

BenefitsAs a Retention Specialist, you will have the opportunity to work closely with customers to understand their needs and develop tailored solutions to drive retention and growth.Key benefits include delivering exceptional customer experiences, leading customer onboarding, and identifying growth opportunities.Why PENBROTHERS?PENBROTHERS is a fast-growing...

Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Senior Customer Renewals Sales Specialist. In this role, you will be responsible for maintaining a large volume of renewals, ensuring accurate customer master records, and resolving any issues that may prevent customers from maintaining a relationship with...

Fresh Prints is a fast-growing custom apparel company based in New York City, seeking a highly skilled and motivated Retention Specialist to join our team.In this role, you'll be responsible for developing and executing retention strategies that drive business growth, while working closely with our marketing and sales teams.**Key Responsibilities**Develop...

BACKGROUND TO THE REQUIREMENT:The Customer Retention Specialist – reports to the Customer Service Supervisor. The Retention Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. This role is pivotal in retaining customers who are considering discontinuing their services with...

We are seeking an experienced Senior Customer Success Professional to join our team at Payfuture. As a Senior Customer Success Professional, you will be responsible for driving customer success and retention by leading a team of Customer Success Specialists and implementing strategies to improve team performance and processes.Key Responsibilities:Lead,...

RequirementsTo succeed in this role, you will need:5+ years of renewal leadership experience within a SaaS organization5+ years of management experience within a SaaS organizationA proven track record of exceeding renewal and retention targets in a fast-paced, high-growth environmentExcellent communication and negotiation skills, with the ability to build...

Sales & Business Development RoleWe're seeking a sales professional to drive business growth through customer relationships and retention.This role involves working with customers to understand their needs, identifying opportunities, and delivering value-added solutions.You'll be responsible for:Maintaining accurate customer records and managing...

Job Title:Email and SMS eCommerce Retention Specialist (Klaviyo Expert)Location:RemoteJob Type:Part-TimeSalary:45k 50k PHPAbout Us:At VTS Global, we're all about creating, building and growing global brands that make a difference. Our portfolio includes brands like South Street Designs, VersaChalk, Silver Phantom Jewelry etc, with a strong emphasis on supply...

Customer Acquisition and Growth StrategiesWe are seeking a highly skilled and experienced Customer Acquisition and Retention Specialist to join our team. In this role, you will be responsible for developing and executing strategies to enhance the experience and value proposition for our assigned deposit and payroll products.Key Responsibilities:Develop...

We are seeking a Business Retention Coordinator to join our team at LTVplus. As a Business Retention Coordinator, you will be responsible for maintaining a 'high-level view' of the entire support process.This includes sharing feedback from the client with the internal team and vice versa, conducting regular meetings/catch-ups with customers, and sending out...

About the RoleWe are seeking an experienced Retention and Growth Lead to join our customer success team at N-able Technologies Ltd.In this role, you will be responsible for driving retention and growth targets within our existing customer base, collaborating closely with sales, partner success leadership, and cross-functional teams to develop scalable...

About the RoleWe are seeking a skilled Account Manager to join our team. As an Account Manager, you will be responsible for managing and expanding our customer base, ensuring high levels of customer satisfaction, and driving customer success.You will work closely with customers to understand their needs, ensure they are getting the most out of our solutions,...

Join us at Chronos Agency as a Retention Marketing Expert and play a key role in developing and executing marketing strategies that drive customer engagement and loyalty. As a member of our marketing team, you'll be responsible for the backend execution of marketing campaigns, ensuring high-quality deliverables and optimized performance.About the Role:The...

Job Posting Title: Retention Sales RepresentativeReports to: Immediate SupervisorLocation: Remote WorkCountry: PhilippinesAbout DME Serve:Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers'...

**Job Requirements:**To succeed as a User Operations Specialist at Golden PaxTech Solutions Inc., you must possess excellent communication skills, strong analytical abilities, and a proven track record in user operations.Develop and implement user segmentation plans to drive user loyalty and retention.Promote user growth and conversions through targeted...

Eurofragance Philippines Inc. is looking for an experienced Senior Food and Beverage Specialist to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities in the Food & Beverage manufacturing sector.Key ResponsibilitiesDeveloping and maintaining relationships with key accountsCollaborating with the...

Mapúa University, a leading comprehensive university in the Philippines, is seeking a Retention and Engagement Professional to join its academic support team.About the RoleThe Retention and Engagement Professional will play a crucial role in supporting and guiding online students from enrollment to graduation, fostering their academic success and overall...

PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...

We are looking for a Marketing Insights Specialist who can collect, organize, and analyze large datasets to uncover actionable insights that drive decision-making.As a specialist, you will develop and maintain BI reports and Salesforce (SFDC) reporting, utilizing tools such as Power BI, Excel, and SQL to extract and analyze marketing data.You will also...