Customer Retention Specialist

BenefitsAs a Retention Specialist, you will have the opportunity to work closely with customers to understand their needs and develop tailored solutions to drive retention and growth.Key benefits include delivering exceptional customer experiences, leading customer onboarding, and identifying growth opportunities.Why PENBROTHERS?PENBROTHERS is a fast-growing...

BACKGROUND TO THE REQUIREMENT:The Customer Retention Specialist – reports to the Customer Service Supervisor. The Retention Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. This role is pivotal in retaining customers who are considering discontinuing their services with...

Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Senior Customer Renewals Sales Specialist. In this role, you will be responsible for maintaining a large volume of renewals, ensuring accurate customer master records, and resolving any issues that may prevent customers from maintaining a relationship with...

Sales & Business Development RoleWe're seeking a sales professional to drive business growth through customer relationships and retention.This role involves working with customers to understand their needs, identifying opportunities, and delivering value-added solutions.You'll be responsible for:Maintaining accurate customer records and managing...

Job Title:Email and SMS eCommerce Retention Specialist (Klaviyo Expert)Location:RemoteJob Type:Part-TimeSalary:45k 50k PHPAbout Us:At VTS Global, we're all about creating, building and growing global brands that make a difference. Our portfolio includes brands like South Street Designs, VersaChalk, Silver Phantom Jewelry etc, with a strong emphasis on supply...

As a Retention Marketing Expert at enablesGROUP, you will be responsible for developing and implementing data-driven marketing strategies that drive customer retention and revenue growth.Responsibilities:Develop and implement retention marketing campaigns to drive customer engagement and retention.Analyze customer data to identify trends and opportunities...

We are seeking a highly motivated and data-driven Customer Engagement and Retention Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The role will...

Job Posting Title: Retention Sales RepresentativeReports to: Immediate SupervisorLocation: Remote WorkCountry: PhilippinesAbout DME Serve:Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers'...

**Job Requirements:**To succeed as a User Operations Specialist at Golden PaxTech Solutions Inc., you must possess excellent communication skills, strong analytical abilities, and a proven track record in user operations.Develop and implement user segmentation plans to drive user loyalty and retention.Promote user growth and conversions through targeted...

Mapúa University, a leading comprehensive university in the Philippines, is seeking a Retention and Engagement Professional to join its academic support team.About the RoleThe Retention and Engagement Professional will play a crucial role in supporting and guiding online students from enrollment to graduation, fostering their academic success and overall...

Panda is looking for a dynamic and experienced Sales and Loyalty Team Lead to oversee a team of customer service representatives and sales agents. The ideal candidate will possess strong leadership skills, a customer-centric mindset, and a deep understanding of sales techniques and customer loyalty strategies. This role requires both strategic thinking and...

About UsSpica Distribution International Inc is a dynamic and fast-paced organization dedicated to delivering exceptional customer service and supporting business growth. As a Talent Acquisition and Retention Expert, you will play a critical role in attracting, retaining, and developing top talent to drive our success. Your primary responsibilities will...

Job OverviewWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team. As a key member of our customer experience team, you will play a critical role in evaluating and analyzing customer interactions to improve satisfaction scores.In this position, you will:Evaluate and analyze customer interactions to identify areas for...

Job OverviewThe Email and SMS Ecommerce Retention Specialist will be responsible for developing, executing, and optimizing email and SMS marketing campaigns aimed at increasing customer retention, engagement, and lifetime value. The ideal candidate will have expertise in Klaviyo and create highly targeted, automated workflows to drive repeat purchases and...

About the RoleWe are seeking a highly motivated and experienced Account Growth Specialist to join our team. As an Account Growth Specialist, you will be responsible for driving industry-leading renewal rates and maintaining a large volume of renewals with a high call and email volume daily.Key ResponsibilitiesCollaborate with customers, partners, and...

PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...

At InLife Health Care, we are seeking a dedicated Provider Expansion and Retention Manager to oversee our network of healthcare providers in the National Capital Region.Key Accountabilities:NCR Accreditation: Scout prospective providers, represent InLife Health Care in NCR meetings, and conduct physical/virtual orientations to educate providers about our...

As a Data-Driven Marketing Specialist at enablesGROUP, you will play a crucial role in developing and implementing CRM and loyalty marketing strategies that drive customer engagement and retention.Responsibilities:Develop and implement CRM and loyalty marketing campaigns to drive customer engagement and retention.Analyze customer data to identify trends and...

Pioneer Your Insurance Job OpportunityWe are seeking an experienced professional to join our team as an Affinity Account Executive. In this role, you will be responsible for acquiring new accounts, managing existing ones, and expanding our customer base.The ideal candidate will have a strong background in sales, preferably in medical insurance or HMO, with a...

About the roleWe are currently seeking a Customs Clearance Specialist to join our team at Manpower Outsourcing Services, Inc. in NCR on a contract basis. In this strategic role, you will be responsible for providing expert guidance and support in navigating the complexities of import/export customs processes to ensure seamless and compliant operations.What...