Customer Retention Representative
7 days ago
We're seeking a sales professional to drive business growth through customer relationships and retention.
This role involves working with customers to understand their needs, identifying opportunities, and delivering value-added solutions.
You'll be responsible for:
- Maintaining accurate customer records and managing renewals
- Managing high call and email volumes, ensuring timely responses
- Collaborating with cross-functional teams to resolve customer issues
- Developing and presenting custom quotes to customers
- Verifying pricing and licensing details with customers and resellers
- Resolving order issues and managing customer complaints
- Setting and achieving sales targets, driving business growth
We offer a dynamic work environment, competitive compensation, and opportunities for career advancement.
-
Retention Sales Representative
6 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeJob Posting Title: Retention Sales RepresentativeReports to: Immediate SupervisorLocation: Remote WorkCountry: PhilippinesAbout DME Serve:Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. We are passionate about business growth, working to understand customers'...
-
Customer Retention Specialist
6 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeAbout Us:DME Service Solutions was founded in 2021 with a passion for business growth and understanding customer needs. We strive to be the industry leader in global call center business process outsourcing service solutions.We are seeking a skilled Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible...
-
Customer Retention Strategist
2 days ago
Manila, National Capital Region, Philippines Globe Telecom, Inc. Full timeCareer OpportunitiesWe are seeking an experienced Customer Retention Strategist to join our team. The successful candidate will be responsible for developing and executing marketing campaigns that drive customer retention and growth of our digital financial solutions.Key ResponsibilitiesDevelop and execute full-year marketing campaigns to ensure increased...
-
Retention and Sales Specialist
6 days ago
Manila, National Capital Region, Philippines Firstsource Solutions Limited Full timeBACKGROUND TO THE REQUIREMENT:The Customer Retention Specialist – reports to the Customer Service Supervisor. The Retention Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. This role is pivotal in retaining customers who are considering discontinuing their services with...
-
Retention Marketing Expert
3 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAs a Retention Marketing Expert at enablesGROUP, you will be responsible for developing and implementing data-driven marketing strategies that drive customer retention and revenue growth.Responsibilities:Develop and implement retention marketing campaigns to drive customer engagement and retention.Analyze customer data to identify trends and opportunities...
-
Customer Engagement and Retention Manager
3 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeWe are seeking a highly motivated and data-driven Customer Engagement and Retention Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The role will...
-
Retention and Upsell Manager
2 days ago
Manila, National Capital Region, Philippines Pelicen Incorporated Full timeKey ResponsibilitiesThis position is responsible for managing client relationships, identifying business opportunities, and developing strategies to retain and grow existing accounts. The successful candidate will have a strong understanding of customer retention strategies, analytical skills, and excellent communication abilities.The key responsibilities of...
-
Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines Life Interiors Full timeLife Interiors is a renowned Australian digital brand specializing in Designer Furniture & Homewares. With over 15 years of e-commerce experience, we have built a team of experts committed to delivering exceptional customer experiences.We are seeking a highly skilled Customer Service Representative to join our dynamic and hard-working team. As the first...
-
Manila, National Capital Region, Philippines ECI Full timeJob Summary: We are looking for a skilled Customer Retention and Success Strategist to join our team. As a key member of our customer success organization, you will be responsible for managing day-to-day client success KPIs driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.Key Responsibilities:Manage recurring...
-
Customer Service Representative
3 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeAt Citigroup Business Process Solutions Pte. Ltd., we are seeking highly skilled and dedicated professionals to join our team as Customer Service Representatives. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.The primary responsibility of this position is to provide world-class...
-
Sales and Retention Team Leader
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timePanda is looking for a dynamic and experienced Sales and Loyalty Team Lead to oversee a team of customer service representatives and sales agents. The ideal candidate will possess strong leadership skills, a customer-centric mindset, and a deep understanding of sales techniques and customer loyalty strategies. This role requires both strategic thinking and...
-
Customer Service Representative
4 weeks ago
Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full timeThe Spanish Language Customer Service Representative will be responsible for providing exceptional customer support to Spanish-speaking customers. This role requires fluency in both Spanish and English, strong communication skills, and the ability to address customer needs in a professional and timely manner. The representative will assist with inquiries,...
-
Retention and Engagement Professional
6 days ago
Manila, National Capital Region, Philippines Mapúa University Full timeMapúa University, a leading comprehensive university in the Philippines, is seeking a Retention and Engagement Professional to join its academic support team.About the RoleThe Retention and Engagement Professional will play a crucial role in supporting and guiding online students from enrollment to graduation, fostering their academic success and overall...
-
Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeCitigroup Business Process Solutions Pte. Ltd. is a leading provider of customer service solutions to global clients. As a Customer Solutions Officer, you will be part of our fast-growing team that delivers world-class service excellence to clients.Job OverviewThe role of the Customer Solutions Officer involves providing exceptional customer experience to...
-
Sales Representative
4 weeks ago
Manila, National Capital Region, Philippines Aratum Philippines Full timeWe are looking for a driven and resourceful Sales Representative to join our dynamic team on a project-based arrangement. This role is ideal for fresh graduates who are eager to kickstart their careers in sales and business development. As a Sales Representative, you will focus on identifying, engaging, and converting potential customers to drive revenue...
-
Email and SMS eCommerce Retention Specialist
7 days ago
Manila, National Capital Region, Philippines VTS Global Full timeJob Title:Email and SMS eCommerce Retention Specialist (Klaviyo Expert)Location:RemoteJob Type:Part-TimeSalary:45k 50k PHPAbout Us:At VTS Global, we're all about creating, building and growing global brands that make a difference. Our portfolio includes brands like South Street Designs, VersaChalk, Silver Phantom Jewelry etc, with a strong emphasis on supply...
-
Marketing and Sales Representative
3 days ago
Manila, National Capital Region, Philippines Diwa Learning Systems, Inc Full timeDiwa Learning Systems, Inc is seeking a highly motivated Marketing and Sales Representative to join our team. As a Marketing and Sales Representative, you will be responsible for promoting our products and services to potential customers and driving sales growth.Key ResponsibilitiesDevelop and execute marketing campaigns to promote our products and...
-
Talent Acquisition and Retention Expert
5 days ago
Manila, National Capital Region, Philippines Spica Distribution International Inc Full timeAbout UsSpica Distribution International Inc is a dynamic and fast-paced organization dedicated to delivering exceptional customer service and supporting business growth. As a Talent Acquisition and Retention Expert, you will play a critical role in attracting, retaining, and developing top talent to drive our success. Your primary responsibilities will...
-
Provider Expansion and Retention Manager
2 days ago
Manila, National Capital Region, Philippines InLife Health Care Full timeAt InLife Health Care, we are seeking a dedicated Provider Expansion and Retention Manager to oversee our network of healthcare providers in the National Capital Region.Key Accountabilities:NCR Accreditation: Scout prospective providers, represent InLife Health Care in NCR meetings, and conduct physical/virtual orientations to educate providers about our...
-
Sales Representative
2 days ago
Manila, National Capital Region, Philippines RYCO, INC. Full timeAbout the roleRYCO, INC.' is seeking a motivated and driven Sales Representative to join our dynamic sales team. As a Sales Representative, you will be responsible for generating new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth for the company. This is a full-time, in-person role.What you'll...