Customer Service Representative

1 day ago


Lipa City, Calabarzon, Philippines Metacom Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Metacom's Batangas site. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers through phone calls.

Responsibilities
  • Handle inbound and outbound calls to assist customers with their inquiries and concerns.
  • Address customer complaints and provide solutions in a professional and courteous manner.
  • Update customer information accurately and efficiently.
  • Meet performance targets and maintain high levels of professionalism throughout your interactions with customers.
Qualifications

To be successful in this role, you will need:

  • A High School Graduate or ALS Graduate (or equivalent).
  • Good communication skills, both verbal and written.
  • Willingness to work on-site and adapt to a shifting schedule.
Why Join Us

At Metacom, we offer:

  • A competitive salary package.
  • Career growth opportunities and comprehensive training programs.
  • A supportive team environment that values professionalism and customer satisfaction.


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