Talent Acquisition Strategist

1 day ago

Taguig, National Capital Region, Philippines KMC Solutions Inc Full time
Talent Acquisition Manager Role at KMC Solutions Inc

At KMC Solutions Inc, we're seeking an exceptional Talent Acquisition Manager to join our team. As a key member of our recruitment department, you'll be responsible for leading the talent acquisition process, driving innovation, and implementing strategies to attract top talent.

Main Responsibilities:
  • Leadership Function:
    • Lead and mentor a team of talent acquisition professionals, providing guidance, support, and performance feedback to ensure their success.
    • Set clear performance expectations and goals for the talent acquisition team. Conduct regular performance evaluations, provide feedback, and recognize high performers. Address performance issues promptly, implementing corrective actions and performance improvement plans when necessary.
    • Implement quality assurance measures to monitor the team's performance and ensure compliance with established processes and service levels. Conduct regular audits, reviews, and feedback sessions to identify areas for improvement and provide coaching and guidance.
    • Ensure adherence to standardized recruitment processes and procedures by providing clear guidance, training, and ongoing support to team members. Monitor and assess team members' compliance with established processes, identify areas for improvement, and implement corrective measures as necessary.
    • Assist with recruitment efforts for senior-level positions.
  • Stakeholder Management:
    • Build and maintain strong, trusted relationships with clients, serving as the initial escalation point for all talent acquisition-related matters within your team.
    • Understand their business objectives, recruitment needs, and long-term talent strategies to provide tailored solutions and exceptional service.
    • Provide strategic guidance to clients on talent acquisition best practices, market trends, and innovative recruitment strategies. Proactively identify opportunities to add value and address client hiring challenges to drive client satisfaction.
  • Client Escalation Management:
    • Act as the initial point of contact for client escalations, swiftly addressing and resolving any issues or concerns that arise during the talent acquisition process.
    • Ensure sustainability and efficiency of proposed solutions to clients and/or stakeholders while maintaining compliance within the current boundaries of Talent Acquisition.
    • Demonstrate active listening and empathy when addressing clients' concerns, collaborating with them to find effective solutions that meet their needs and align with the organization's objectives.
    • Conduct thorough investigations of escalated issues, gathering relevant information and engaging cross-functional teams to identify root causes and implement appropriate resolutions.
    • Implement corrective actions promptly and develop preventive measures to mitigate the risk of future escalations, continually improving client satisfaction and the overall talent acquisition process.
    • Maintain detailed records and documentation of client escalations, including issues, resolutions, and any agreed-upon service level adjustments or changes.
  • Benchmarking and Market Analysis:
    • Provide guidance to talent acquisition leaders in conducting in-depth market research and benchmarking exercises to provide clients with valuable insights on industry trends, talent acquisition strategies, and practices specific to their hiring requirements.
    • Identify talent shortages or skill gaps in the market and propose alternative strategies to clients, such as reskilling, upskilling, or considering candidates from related industries or backgrounds.
    • Evaluate the feasibility of recruiting for specific roles within the existing talent market. Assess factors such as skill availability, competition, talent scarcity, and market demand to provide clients with realistic expectations and recommendations on recruitment strategies.
  • Recruitment Data Analytics:
    • Utilize recruitment data and analytics to identify trends, patterns, and insights that drive recruitment strategies and improve decision-making.
    • Generate regular reports and dashboards on recruitment metrics, providing meaningful insights and recommendations to stakeholders.
    • Present data-driven insights to senior leadership to support strategic talent acquisition decisions.
  • Project Management:
    • Take on the role of project manager for key talent acquisition initiatives, overseeing the planning, execution, and successful completion of recruitment projects.
    • Employ project management methodologies, tools, and best practices to effectively manage project risks, issues, and dependencies, while maintaining clear communication and collaboration with stakeholders throughout the project lifecycle.
  • Talent Acquisition Technology & Trends:
    • Stay up to date with the latest recruitment technologies, tools, and trends to optimize the talent acquisition process and enhance efficiency.
    • Stay up to date with current and emerging trends in talent acquisition, including sourcing strategies, recruitment technologies, candidate assessment methodologies, diversity and inclusion practices, and employer branding techniques.
  • Process Improvement & Innovation:
    • Regularly assess the effectiveness and efficiency of talent acquisition processes, procedures, and workflows.
    • Collaborate with cross-functional stakeholders to gather feedback, insights, and suggestions for process improvement. Engage in regular communication to ensure alignment and collaboration in implementing process enhancements.
    • Identify opportunities for leveraging technology and automation tools to streamline and optimize the talent acquisition process.
    • Document process improvements by updating Talent Acquisition process documents while ensuring proper cascade of process updates and that all affected parties are aligned.

We offer a competitive salary of $85,000 - $115,000 per year, depending on experience.

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