People Operations Coordinator Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeHumanResources Full time ₱4,000,000 - ₱8,000,000

Work with a dynamic team to deliver an exceptional employee experience and support various people operations activities.

Job Description

We are seeking a dedicated and detail-oriented individual to join our team as a People Operations Coordinator. This role will play a crucial part in supporting the HR function by ensuring the smooth execution of HR processes, providing excellent customer service, and driving innovation in people operations.

Responsibilities
  • Deliver empathic and customer-focused experiences for all employees through collaboration with the people team.
  • Support employee inquiries and provide high-level customer service while considering innovative ways to advance our people operations backbone.

Employee Experience


  • Assist with pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate new hire orientation and onboarding sessions, ensuring a seamless experience for global teams spanning multiple regions.
  • Manage employee data in our HRIS system, ensuring accuracy and integrity while meeting employee experience requirements.

HR Administration


  • Implement rigorous QA processes for all data entry tasks to ensure quality and consistency.
  • Develop automation of HR processes to eliminate manual repetitive tasks and improve efficiency.
  • Own the People Confluence space and Human Resources Google drive, ensuring documents are up-to-date and accurate.
  • Maintain the People Ops playbook, documenting processes and links for easy reference.
  • Administer Lattice, including surveys, RAD review cycles, impact conversations, and other HR-related tasks.

Employee Relations


  • Provide 24-hour response time for Zendesk tickets, ensuring timely support for employee inquiries.
  • Serve as a point of contact for employee inquiries regarding people policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions and performance management processes.

Qualifications and Requirements


  • Bachelor's degree in Human Resources, Business Administration, or a related field is desired.
  • 3-5 years of experience in HR administration or a similar role.
  • Knowledge of employment laws and regulations is necessary.
  • Strong attention to detail and excellent organizational skills are required.
  • Proficiency in Google Suite and HRIS software; experience with Rippling or similar HRIS platforms is preferred.

How We Partner To Protect You


We value transparency and authenticity in our hiring process. Please be aware that TaskUs will not solicit money from you during your application process nor require any form of payment to proceed.

DEI


In TaskUs, we believe that diversity and inclusivity bring innovation and higher performance. We welcome applicants from all walks of life and encourage inclusive and equitable practices.

Benefits


As a People Operations Coordinator, you will have access to competitive industry salaries, comprehensive benefits packages, and opportunities for professional growth and development.

What We Offer


At our organization, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a culture of inclusion and diversity is reflected in our various departments, including Total Rewards, Wellness, HR, and Diversity.

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